GE Healthcare · MRSigna2219662
System is Slow Loading Site Patient Protocols due to Slashes and Dashes Present in the Customer Patient Protocol Names.
Symptom
Protocol Download is VERY SLOW See Long Description Protocol download is suddenly very slow. Typically seen immediately after software upgrade to version 9.1 M4A (FMI 60748) but could occur at other times.
Error message
2219662 Failed to read the protocol file Fri Feb 24 06:56:02 2006 Error: 2219662 Host: UNKNOWN Process: UNKNOWN File: SrxProtMapforLib.c Line: 522 Failed to read the protocol file /usr/g/protocols/gep/head/.MrProtocol.head.cfg. Probably it is corrupted, and needs to be deleted.
Applies to
- Models
- Signa
- Product
- Signa LX Signa LX Product can be used with 8.x and 9.x systems.
- Software
- 9.1 For Signa LX product only
- Area
- MR
Full cause & step-by-step resolution
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