GE Healthcare · MRSigna

Unable to Write Images to DVD Media on HP9300 SCSI Tower DVD-RW due to Known Software Problem with 15.0 M4A SP1 and 15.0…

Unable to Write Images to DVD Media on HP9300 SCSI Tower DVD-RW due to Known Software Problem with 15.0 M4A SP1 and 15.0 M4B with Lite-on and ATAPI DVD-RW drive installed as a FRU in SCSI Tower.

Symptom

Unable to Write Images to DVD Media on HP9300 SCSI Tower DVD-RW. See Long Description Unable to write images to HP9300 system with SCSI tower DVD-RW media. saveINFO and restoreINFO works fine. Key symptom, when eject is selected from the image creation menu the DVD-R drive in the HP9300 Host PC ejects. That's the wrong drive so we didn't expect that one to open. (Remember, we're using the DVD-RW drive in the SCSI tower). There are no logged error messages.

Error message

No media or Corrupted media inside drive. Please insert a blank media. See Long Description This is a popup message to the operator which is not logged on the system. See snapshot, below. No media or Corrupted media inside drive. Please insert a blank media.

Applies to

Models
Signa
Product
Signa HDxT This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software. This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software.
Software
15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
Area
MR

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