LightSpeed 5.X (60kW)
Symptom
Exam/Series/Image did not show up in the Patient List Select (image browser). See Long Description for Details Exam/Series/Image did not show up in the Patient List Select (image browser). The customer did a refresh of the browser and the images were then shown in the list. Selecting the images and trying to display them resulted in a message “No Valid Selection”. User scanned a series and the images were generated and displayed in the autoview view port. The issue is that the Exam/Series/Image did not show up in the Patient List Select (image browser). The customer did a refresh of the browser and the images were then shown in the list. Selecting the images and trying to display them resulted in a message “No Valid Selection”. Images did get put in the database but were not accessible by the customer. Reboot did not fix this problem
Error message
Error: 200288009 ScanControl::lockOrUnlockScoutSeries() Error: lockSeries() failed for exam: xxxx series: 1 path: see long description Sun Jun 6 09:41:48 2010 Error: 200288009 Host: ct99 Process: afQueueMgr File: /bat pool/work9410/commondisplay/src/cxx/ Line: 5232 ScanControl::lockOrUnlockScoutSeries() Error: lockSeries() failed for exam: 36806 series: 1 path: p90903/e5353527/s5353528/i53535 29.SCDC.1
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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