LightSpeed RT16 & RT16 Xtra and Vision
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 244520 Scanning hardware has been shut down. NOTE: This is a very generic error. You need to search the log for a more specific error. Fri Apr 21 07:30:53 2006 Error: 244520 Host: oc01 Process: fwmgr File: HwManager.c Line: 1536 Scanning hardware has been shut down. NOTE: This is a very generic error. You need to search the log for a more specific error. Error: 244629 Lost Communication with TGP(LAN Watchdog) See Long Description for the full error code Tue Nov 22 08:12:44 2005 Error: 244629 Host: law-ct1 Process: fwmgr File: fwmgr_fw_if.cxx Line: 404 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Lost Communication with TGP(LAN Watchdog) Error: 244642 Fwmgr sensed firmware watchdog timeout. See LD for complete error Error: 244642 Fwmgr sensed firmware watchdog timeout Fri Aug 5 14:37:54 2005 Error: 244642 Host: ct01 Process: fwmgr File: fwmgr_events.c Line: 8925 Running: System Reset Fwmgr sensed firmware watchdog timeout.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed RT16 & RT16 Xtra and Vision WB_H_G16_G_GTL = RT16, Xtra WB_H_G16_G_GTL650 = Vision WB_H_G16_G_GTM = RT16, Xtra or Vision LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry Links to the Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 08BW44.1 Software for all BrightSpeed Systems with AIO Console and all RT16 Systems with GOC4 Console See Long Description 08BW44.1 Software is used on all BrightSpeed Systems with AIO Consoles and all RT16 Systems with GOC4 Consoles. Software collector called “08BW44.X” p/n 5328867 contains the following items: 5323837 - LightSpeed Xtream Console Operating System Version - GEMS Linux 6.3.8 5323838 - LightSpeed Applications Software DVD Version 08BW44.X 5328828 - Xtream Serial-Over-LAN Service Software Version - 2.0 Supports: Westville or Jarrell DARC/VDARC 5323839 - Class C 5323840 - Class M NOTE: Class C/M install CD are not shipped with system. NOTE: The Xtream Serial-Over-Lan Service Software is not used during the LFC unless instructed via a pop-up message box "SOL Service - ...run the Serial Over LAN Service CD...". This CD is loaded directly into the DARC Node. Then press the reset (or cycle power) at the front panel of the DARC Node as required. This CD will auto-eject when the SOL load process is complete. NOTE: The Xtream Serial-Over-Lan CD is not used for All-In-One Console.
- Area
- CT
Full cause & step-by-step resolution
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