GE Healthcare · CTLightSpeed230011068230019005
LightSpeed 4.X - Octane
Symptom
"Scan hardware Stopped Scan" with scan data errors. "Scan hardware Stopped Scan" with scan data errors
Error message
Error: 230011068 Unable to initialize scan data disk handling See long description for full error Thu Jun 5 07:32:20 2008 Error: 230011068 Host: wct2 Process: scanfilemgr File: sdio xfs api.c Line: 3561 Function: System Control : Scan Database Manager Scan Type: Not scanning Scan: 0/0/0 Unable to initialize scan data disk handling. Unable to close scan data root directory on scan data disks during start-up processing. Directory: /raw data OS error : 0 --- Success Error: 230019005 The scan disk I/O layer exceeded the maximum number of retries while attempting to recieved a response from the scan disk server. See Long description for details Tue Nov 9 09:19:10 2010 Error: 230019005 Host: lspmi Process: scanfilemgr File: sdio_proxy.c Line: 282 The scan disk I/O layer exceeded the maximum number of retries while attempting to recieved a response from the scan disk server. function: consume request: 3853 retries: 4
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2225004-9 73GB scan disk (replaces 2225004-8 and 18 GB p/n 2225004-4 and 36 GB scan disk 2225004-5) See Long Description for Details. Part #: 2225004-9 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: 73GB 15000 RPM Scan Data Drive FRU: Yes Status: Orderable Comments: Per ECR 2046173, 212008898, 8/8/07. ** FE ASSIST ** Refer to Service Note SN07110612a For Jumper information (12/3/07 212001261) Part #: 2225004-8 Part Type: GP CONSUMABLES Part Weight: 1.61 LBR Repairable: No Returnable: No Hazardous Material: N Description: HARD DRIVE 73GB 15KRPM SCAN DATA FRU: Yes Status: Orderable Comments: Added per ECR 2031409, 7/14/06, ms11892. ** FE ASSIST ** If no stock of the 2225004-8 order 2225004-9 as the replacement. Refer to Service Note SN07110612a (212001261 12/3/07)
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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