LightSpeed 3.X (Ultra, Plus, QX/i) - GRE
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 244518 Scan hardware reset failed See Long Description for complete error Sun Sep 26 08:30:10 2004 Error: 244518 ctge04 fwmgr HwManager.c 1536 Scanning hardware reset failed . Error: 244607 HARD RESET through serial connection pass, ETC, STC, OBC all response to ping See long description for a sample error message. Fri Jan 8 08:59:38 2010 Error: 244607 Host: ffldls Process: fwmgr File: HwManager.c Line: 1536 HARD RESET through serial connection pass, ETC, STC, OBC all response to ping
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - GRE Always 4 or 8 slice MDAS. H2_P_M4 H2_P_M8 LightSpeed 3.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 2.X and 4.X. Always has an MDAS4 or MDAS8 Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da Always has an MDAS4 or MDAS8 List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2224296-3 Artysen board for 1X/2X/3X/4X used in the ETC/STC/OBC See Long Description for FEMC information and board locations Part #: 2224296-3 Part Type: GP REPAIRABLES Part Weight: 1.09 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: VE-GE, 8MB, Artesyn CPU Bd FRU: Yes Status: Orderable Parts Offered as: Current : 2224296-3 Harvested : Not Available Exchange : Not Available Comments: ** FE ASSIST ** Repair operations has found that 68% of the time the Artesyn board (2224296-3) is returned for repair, it has No Defect Found. Check switch settings (212001261 2/12/09)
- Area
- CT
Full cause & step-by-step resolution
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