GE Healthcare · CTLightSpeed230023002244640244634244540
LightSpeed RT16 & RT16 Xtra and Vision
Symptom
Scanner fails to boot to applications, Unable to verify DARC system startup. The system will not boot up to applications with a pink attention box: Unable to verify system functionality on startup. Please power cycle the console. If the system fails to startup after the power cycle, then please call GE Service. FE or OLE sees that they can telnet to the DARC but they cannot ping or rsh with the DARC. If the DARC is observed while booting, Drive X adapter X predicting future failure Press any key to continue is seen.
Error message
Error : 230023002 Scanner Hardware is not ready or unavailable See LD for more info Fri Jun 10 08:22:33 2005 230023002 4 cr_ct_01 scanUtilsRx DetailedCalUtils.c 1160 FAILED to execute the Scan Request. Possible Reasons: Scanner Hardware is not ready or unavailable. Please verify and try again. *** Laser indicator flashing on the Gantry Display board – this indicates the system has lost communication with the ORP board. *** Additional error info: Error: 244640 HARD RESET through serial connection failed. some controllers(TGP, ORP) do not response to ping. Error: 244634 Immediate Request cannot be honored since the firmware is in the DOWN state Fri Jun 10 08:22:13 2005 230023002 host: cr_ct_01 process: scanUtilsRx DetailedCalUtils.c 1160 FAILED to execute the Scan Request. Possible Reasons: Scanner Hardware is not ready or unavailable. Please verify and try again. Fri Jun 10 08:22:33 2005 230023002 4 cr_ct_01 scanUtilsRx DetailedCalUtils.c 1160 FAILED to execute the Scan Request. Possible Reasons: Scanner Hardware is not ready or unavailable. Please verify and try again. Fri Jun 10 08:22:35 2005 244640 2 cr_ct_01 fwmgr fwmgr_fw_if.cxx 369 HARD RESET through serial connection failed.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed RT16 & RT16 Xtra and Vision WB_H_G16_G_GTL = RT16, Xtra WB_H_G16_G_GTL650 = Vision WB_H_G16_G_GTM = RT16, Xtra or Vision LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry Links to the Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5147442 Jarrell DARC2, used ONLY on GOC4 with 16 SLICE MDAS or 4/8/16 slice GDAS - CT or PET 07mw and above software See Long Description for details. 5147442 Jarrell DARC2 , replaces 2362870-10 DARC - used ONLY on GOC3 or GOC4 with 16 SLICE MDAS or 4/8/16 slice GDAS -emc2 compliant Click here to see all available DARC part numbers Note: 5147442 replacement applies ONLY to CT and PET 07mw and above software, or CT 06mw29.7 Part #: 5147442 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Data Acquisition Recon Control, 2nd Generation FRU: Yes Status: Orderable Comments: Per Jarrell RSPL, 7/19/06, ms11892. ** FE Assist ** Must order software release 07MW11.10, p/n 5220443 (deployed by FMI 25389, p/n 5191771), and perform a LFC to support this FRU if system is not currently running sw rls 06MW29.7 (6/28/07 212001261) Part #: 2362870 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: DATA ACQUISITION & RECON CONTROL-GRE FRU: Yes Status: Orderable Comments: FLS - ADDED PER GRE RSPL 5.12.03 MS27898 DATA ACQUISITION & RECON USED ON H16 CONTROL-GRE MS13452 030519 RISK: SITE DOWN FREQEUNCY: LOW ROUTED TO RDC FOR REWORK PER UPCOMING PCN. MS12575 2/20/04 PDR REQEUSTED IM05 REQUESTED ## #** FE Assist ** applies to CT Not Pet systems. If no stock is available order a DARC II + ICOM replacement kit per the following * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL Direction 5194645-100 , you MUST also order p/n 5193989 software release 06MW29.7 or LATER, and perform a LFC. See Service note SN06101010A.(2/12/07 212001261)### *** 2ND OPINION NOTES *** Reload darc OS & APPS. For reasons unknown darc SW gets corrupt. RSE - If part fails due to a noisy fan please document this with a PQR GOC3 2362870-2 DARC for 4/8 slice MDAS Part #: 2362870-10 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Data Acquisition Recon Control, 16-slice MDAS and GDAS, 2U, EMC Ed2 Compliant FRU: Yes Status: Orderable Comments: added per EMC2 eco 2007993 as replacement for 2362870, ms13452 041015 ** FE Assist ** applies to CT Not Pet systems. If no stock is available order a Kit 5144058-500 : 16 MDAS 16,8,4 GDAS DARC REPLACEMENT KIT, JARRELL Refer to Dir 5194645-100, you MUST also order p/n 5193989 software release 06MW29.7 or LATER, and perform a LFC. See Service note SN06101010A.(2/12/07 212001261) *** 2ND OPINION NOTES *** DARC failures in system that are caused by noisy p/s fans should have a PQR written to part. IP network address should not be changed unless hospital network is on the same IP subnet. Make sure the proper DARC is ordered to match DAS/Slipring. DOA DARC should be opened and inspected for loose connections. added per EMC2 eco 2007993 as replacement for 2362870 ms13452 041015
- Area
- CT
Full cause & step-by-step resolution
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