GE Healthcare · CTLightSpeed19805171980509
LightSpeed 5.X (60kW)
Symptom
"Scan hardware Stopped Scan" with scan data errors. "Scan hardware Stopped Scan" with scan data errors
Error message
Error: DriveReady SeekComplete Error See LD for more details Error: DriveReady SeekComplete. This was on a GRE3 console. System was having scan aborts with problems writing to SDDA. rsh darc cd /var/log tail –1000 messages | more (to view last 1000 lines of log) cat messages | grep Error (this will list the Errors only) Look for any Errors like the following which are DARC or VDARC disk drive errors: Aug 19 12:31:32 darc kernel: hda: dma_intr: status=0x51 { DriveReady SeekComplete Error } Aug 19 12:31:32 darc kernel: hda: dma_intr: error=0x40 { UncorrectableError } LBAsect=1980517, high=0, low= 1980517, sector=1980509 Aug 19 12:31:32 darc kernel: end_request: I/O error, dev hda, sector 1980509 Aug 19 12:31:32 darc kernel: hda: dma_intr: status=0x51 { DriveReady SeekComplete Error } Aug 19 12:31:32 darc kernel: hda: dma_intr: error=0x40 { UncorrectableError } LBAsect=1980517, high=0, low=1980517, sector=1980517Applies to
- Models
- LightSpeed
- Product
- LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2362873 SDDA (Scan data disk array) used on GOC3. See Long Description for details. The GOC3 to GOC4 upgrade kits are now under 1 part number, 5144058-500 plus the FE will have to also order the DARC2 that is needed by the DAS as a separate order. Part #: 2362873 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: SCAN DATA DISK ARRAY - GRE FRU: Yes Status: Orderable Comments: OBSOLETE PART case 8391074 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 ** FE ASSIST ** For CT not PET.. IF no stock of 2362873 SDDA must upgrade to DARC II + ICOM Kit per one of the following part number's * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL * 5144058-501, 4,8 MDAS DARC Replacement Kit, JARRELL * 5144058-502, 4 SDAS DARC Replacement Kit, JARRELL Documentaion 5194645-100 Must order software release 06MW29.7, p/n 5193989 and perform a LFC to support this FRU if system is not currently running 06MW29.7 or better (2/19/07 212001261) *** 2ND OPINION NOTES *** Look at the DARC messages log for SCSI disk errors located at /var/log/messages
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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