GE Healthcare · CTLightSpeedVCT200300846200300831200300842
LightSpeed 2.X (Plus, QX/i) - GRE
Symptom
System unable to read Service Proprietary Key with message Service Security Key Non-Proprietary
Error message
Error: 200300846 Security Hard Key present but error while closing the serial port See long description Tue Apr 27 05:20:00 2010 Error: 200300846 Host: ctls Process: sidney File: hardkey.c Line: 413 Security Hard Key present but error while closing the serial port. Error: 200300831 Security Hard Key failure See long description Tue Apr 27 05:20:00 2010 Error: 200300831 Host: ctls Process: sidney File: hardkey.c Line: 83 Security Hard Key failure: Invalid argument. Tue Apr 27 05:20:00 2010 Error: 200300831 Host: ctls Process: sidney File: hardkey.c Line: 412 Security Hard Key failure: Bad file descriptor. Error: 200300842 Unable to open serial port for Security Hard Key. See long description Tue Apr 27 05:20:00 2010 Error: 200300842 Host: ctls Process: sidney File: hardkey.c Line: 84 Unable to open serial port for Security Hard Key.
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 2.X (Plus, QX/i) - GRE always an SDAS 4 slice H2_P_S4 (SDAS4 and H2 gantry) Lightspeed 2.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 3.X and 4.X. Always has an SDAS 4 slice Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2368504 - Converter, DB25 to USB - Used for Proprietary keys See Long Description for details. Part #: 2368504 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: CONVERTER, DB25 TO USB FRU: Yes Status: Orderable Comments: Added per VCT M4 RSPL update, ms13452 060206 5123478 Cable, USB Bulkhead, USB-Af to USB-Am x 3ft Long See long description for more information. 5123478 Cable, USB Bulkhead, USB-Af to USB-Am x 3ft Lg This USB cable connects the Service Key DB25 to USB converter plug on the front of GRE console to the back of the HP host computer. Part #: 5123478 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Cable, USB Bulkhead, USB-Af to USB-Am x 3ft Lg FRU: Yes Status: Orderable ====================== Parts Offered as: Current: 5123478 Harvested: Not Available Exchange: Not Available Comments: Not Available
- Area
- CT
Full cause & step-by-step resolution
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