Pular para o conteúdo principal
GE Healthcare · CTLightSpeed290009016290010005290012004

LightSpeed 4.X - GRE

Symptom

Scanning fails with recon errors

Error message

Error: 290009016 Recon is going to SHUTDOWN mode due to XXXXXX. See Long Description for Error variation Tue Jul 12 14:31:49 2005 290009016 4 darc recon_control recon_control_cb.cxx 464 Recon is going to SHUTDOWN mode due to no IG can be used to perform reconstruction. Mon Aug 31 23:13:32 2009 Error: 290009016 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 6029 Recon is going to SHUTDOWN mode due to maximum number of consecutive suspends reached.

Error: 290010005 Socket error: socket is terminated because IG dies (error text varies) See Long Description for error examples. Tue Mar 16 10:40:09 2004 290010005 darc data_restore request_object.cxx 503 Socket error: socket is terminated because IG dies Fri Nov 16 19:22:57 2007 Error: 290010005 Host: darc Process: data_restore File: request_object.cxx Line: 556 Socket error: socket event from IG

Error: 290012004 RAC hardware failure: error Getting image See Long Description for complete error Tue Apr 19 12:44:48 2005 Error: 290012004 Host: ig1 Process: image_generation File: RacInterface.cpp Line: 877 RAC hardware failure: error getting image

Applies to

Models
LightSpeed
Product
LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Component
2362872 Westville IG Module used on GOC3 and GOC4 consoles. See Long Description for details. 2362872 Westville IG Module used on GOC3 and GOC4 consoles. Part #: 2362872 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 19.84 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: IMAGE GENERATION COMPUTER - GRE FRU: Yes Status: Orderable Comments: **FE Assist** applies to CT Not Pet systems. If no stock is available order a Jarrell IG 5147443 to replace a Westville IG (2362872), you MUST order p/n 5193989 software release 06MW29.7, and perform a LFC. See Service note SN06101010A. PET must receive the Westville IG.(12/12/06 212001261) *** 2ND OPINION NOTES *** See the following URL for additional command line diagnostic troubleshooting: http://gemsvst4p.med.ge.com:7005/facets/CT/GRE%20command%20line%20diag%20test.pdf?
Area
CT

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.

7-day free trial · no credit card required

Related GE Healthcare CT issues