GE Healthcare · CTLightSpeedVCT26000681250462
LightSpeed 3.X (Ultra, Plus, QX/i) - GRE
Symptom
A grinding, rumbling, squealing, clicking, or other noise is heard only during gantry rotation - document in RFS - critical issue see long description for more detail. A grinding,rumbling, squealing, clicking, or other noise is heard only during gantry rotation. Gantry speed or velocity errors are NOT reported to the customer or the gesyslog. System will still scan ok but customer just complains of excessive noise from gantry. Sound volume or quality can change with rotation speed.
Error message
Error: 260006812 Gantry Failed to change to Commanded Velocity See the LD for the full error code Error: 260006812 Gantry Failed to change to Commanded Velocity Error: 260006812 Host: STC Process: Axial File: amc_exec.c Line: 3261 Running diagnostic: Axial2 Functional Function: AXIAL CONTROL : axial control Scan: 50462/11/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 13:32:33:890 Log Series: 249 Gantry Failed to change to Commanded Velocity of 4.0 secs/rev within 15.000 seconds. (AMC state:4 Cmd:0x159a0028 CurVel:4160 (.001 sec/rev)) Retry Rx to verify probable Axial Drive or Gantry Balance or Encoder Hardware
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - GRE Always 4 or 8 slice MDAS. H2_P_M4 H2_P_M8 LightSpeed 3.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 2.X and 4.X. Always has an MDAS4 or MDAS8 Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da Always has an MDAS4 or MDAS8 List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2233402 Axial Drive Motor Controller See Long Description for details Part #: 2233402 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 8.64 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: AX DRIVE MTR CONTRLLER W/CORERS ASSY FRU: Yes Status: Orderable Comments: FLS - H2 GANTRY: MUST ORDER FROM HOLT ELECTRONICS. MS26561 DSM 1/7/01 USED ON HPOWER PROGRAM, PER RSPL. MS20544 ON 2/12/03. DO NOT DISCOUNT - PER SHAKUN*** 2ND OPINION NOTES *** Check fuses/connections associated with axial drive circuit; run axial functional diagnostic test and check for failures. If used on HP60
- Area
- CT
Full cause & step-by-step resolution
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