LightSpeed 4.X - Octane
Symptom
Applications will not boot with Message Failed to send Image Space Allocation Request See long description for details Applications will not boot with Error: 200502001 Failed to send Image Space Allocation Request with Status = 200001821. Total space of 16558080 (bytes), image size is 551936 (bytes). dksc0d2s0: <6>Device not ready. Errors found in the SYSLOG: dksc0d2s0: <6>SCSI driver error. dksc0d2s0: <6>Device not ready. Device does not respond to selection. Image available space failed. dksc0d2s0: <6>XFS write error in file system ql0: <6>Resetting SCSI chip
Error message
Error: 9103 Request failed EDITPATIENTRECOVERY, when trying to Edit Patient Data See long description for complete error Sun Nov 5 12:59:41 2006 Error: 9103 Host: gect Process: editPatientData File: reqMan.c Line: 440 Request failed in completeRequest - from gect:IMSserver, to gect:EDITPATIENTRECOVERY.2224, code 1505, tag 1162749581 Error: 200520015 Updating image space, received a bad status code: See the long description for different status codes Sat Jan 22 18:23:06 2005 Error: 200520015 Host: chr09bc1cti Process: environmentMgr File: ImageSpaceFormMgr.c Line: 117 Updating image space, received a bad status code: 200000416 Reason: Response from SdC timeout you may also see this error with different status codes, such as Fri Jul 28 05:12:48 2006 Error: 200520015 Host: vct1 Process: environmentMgr File: ImageSpaceFormMgr.c Line: 121 Updating image space, received a bad status code: -1 Reason: OS error : -1 --- Unknown error 4294967295 Wed Nov 16 08:23:54 2005 Error: 200520015 Host: gect_qxi Process: environmentMgr File: ImageSpaceFormMgr.c Line: 121 Updating image space, received a bad status code: 200000415 Reason: Invalid data from SdC.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2169940-72UU (replaces 2169940-72) : Octane Computer 9 GB System Disk See Long Description for details Note: There are compatability problems with some consoles and disk drive firmware. Please see service note SN07112612a for details. Part #: 2169940-72UU Part Type: GP USED Part Weight: 2.43 LBR Repairable: No Returnable: No Hazardous Material: N Description: 9GB 10K RPM DISK WITH SLED FRU: Not Available Status: Orderable Comments: NOTE: MAY BE INACCURATE FOR H2 AND H3 CONSOLES. ** FE ASSIST ** 2169940-12 is no longer available can use 2169940-72 9GB or a 2169940-78 18GB Hard drives for a CTi or lightspeed QXI Octane systems as Image or OS disk. Will need to use updated LFC per 2282382-100 rev 2 or 2284291-100 rev 8. The 2169940-78 has 5000 images files where normal is 20000 if used as a CTi Image Disk. Refer to Service Note 07112612b. (212001261 8/11/09) ***OBSOLETE PART Case # 9746502*** This part has been identified as technically obsolete and no short term solution has been identified. FE must identify and order a higher or lower level spare as required. Contact your support engineering, On-line Engineering or Parts ID team should you require support. 212012173 7-24-236 Part #: 2169940-72 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 1.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: 9GB Octane 10K RPM DISK WITH SLED FRU: Yes Status: Orderable Parts Offered as: Current: 2169940-72 Used: Not Available Exchange: Not Available Comments: OCTANE 2 9GB DISK DRIVE USED ON HELIOS 2 AND 3 AND LX 9/25/03 CHECK WITH FIELD TO SEE IF THEY CAN USE THE 18GB PART# 2169940-78 IF NONE OF THE 9GB ARE AVAILIABLE
- Area
- CT
Full cause & step-by-step resolution
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