LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry.

Symptom

Error message

Error: 244518 Scan hardware reset failed See Long Description for complete error Sun Sep 26 08:30:10 2004 Error: 244518 ctge04 fwmgr HwManager.c 1536 Scanning hardware reset failed .

Error: 260140019 HARD RESET through serial connection failed. see long desription for complete error Sat Oct 24 12:57:29 2009 Error: 260140019 Host: DTHCTGE01 Process: device_control File: device_control_proto.cxx Line: 157 HARD RESET through serial connection failed. some controllers(TGP, ORP, IPC, PROP, PSC) do not response to ping.

Error: 244634 Subsystem State; DCB:down, CCB:down, TCB:down, JEDI:down, TGP/ORP:down, DEVICES:up. GOC6 version All Down except Devices See Long Description Mon Dec 8 14:32:41 2008 Error: 244634 Host: CTUH07 Process: fwmgr File: fwmgr_utils.c Line: 677 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Subsystem State; DCB:down CCB:down TCB:down JEDI:down TGP/ORP:down DEVICES:up . The error above is from a GOC6, devices up is new and this stands for new feature like intergrated injector which has not been release at this time ( 12/23/2008)

Error: 244540 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the 

Applies to

Models

LightSpeed

Product

LightSpeed RT16 & RT16 Xtra and Vision WB_H_G16_G_GTL = RT16, Xtra WB_H_G16_G_GTL650 = Vision WB_H_G16_G_GTM = RT16, Xtra or Vision LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry Links to the Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5370000 - TGPHD BOARD ASSY - TGPU For HD, HP and VCT (Replaces the 5271005-2 & 2349697-2, -3, -4 and -5). See Long Description about backward compatability. Part #: 5271005-2 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPHD BOARD ASSY Positioning VCTHD FRU: Yes Status: Orderable Comments: Per ECR 2098435, 212008898, 30 April 2010. Old FRU Compatible Yes Comments Per ECR 2098435, 212008898, 21 Jul 2010. Additional FRU Needed No Old FRU Scrapped No Old FRU Upgradable No Use on Hands Yes Use Demand History Yes Ultimate Prime 5271005-2 New FRU Backward Compatible Yes Old FRU Usable Yes Change Type Indirect ECO Number ECR2098435 2349697-5 is replacing the -4 version of this board. -3 versions are still in stock. If you are replacing parts in a VCT or HP gantry order the -3 until stock is depleted. ** FE ASSIST ** The 2349697-3 version is for VCT and all 5.x systems i.e. HP60 HP80- HP100's. The 2349697-4 version will works for CT750-HD and is backwards compatible but the -3 will not work on a CT750HD. (212001261 12/11/08) Part #: 2349697-5 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPU BD ASSY Positioning VCTHD FRU: Yes Status: Orderable Part #: 2349697-4 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: TGPU BD ASSY Positioning HD FRU: Yes Status: Orderable Comments: ** FE ASSIST ** The 2349697-4 is for CT750-HD and is backwards compatible to The 2349697-3 used on VCT and all 5.x systems i.e. HP60 HP80- HP100's. Do not use the 2349697-3 on CT750HD (212001261 12/11/08) TGPU 2349697-3 Part #: 2349697-3 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: TGPU BD ASSY Positioning HP60 FRU: Yes Status: Orderable Comments: Added per VCT RSPL, this is replacement for -2, and non dash versions. ms13452 050325

Area

CT

Related GE Healthcare CT issues

• LightSpeed 4.X - GRE
• Phantom Holder is bent, broken, cracked, or damaged
• LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2
• LightSpeed 5.X (60kW)
• LightSpeed 5.X (60kW)
• Keyboard is not typing the characters correctly