GE Healthcare · CTLightSpeed200000437200000423
LightSpeed 4.X - Octane
Symptom
The screen locks up with "The database didn't respond to a request from the browser within the specified time limit" message See Long Description for details. The database didn't respond to a request from the browser within the specified time limit and as a result the browser may be out of sync with the database. Please do a refresh under applications when system is idle. Even refresh did not help.
Error message
Error: 200000437 Image installation failed for image (for some Exam/Series/Image number) Open Long Description for full error varaiations Sat Jul 16 13:11:02 2005 Error: 200000437 Host: hsa2 Process: dms File: InstallImage.cxx Line: 316 Image installation failed for image 7297/1/1. Reason: Response from SdC timeout. Thu Feb 2 13:32:10 2006 Error: 200000437 Host: ct01 Process: dms File: InstallImage.cxx Line: 713 Image installation failed for image 2336/999/1. Reason: DMS internal error occurred. image path = %s Error code: 200000423
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - Octane sw_version: 405I.2_H4.0M5 LightSpeed 4.X - Octane Gantry Model # 2339985 Console Model #'s 2341923 and 2341923-2(D3D) check_config shows LightSpeed 16 / LightSpeed 16 Product: LightSpeed16 sw_version: 405I.2_H4.0M5 or newer machine_type: Octane host_id: 3232297858 tube_type: 15 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 405I.2_H4.0M5 for LightSpeed 4.X (LightSpeed 16) with H16 Console (GOC1)(2341923, 2341923-2) - showprods returns 405I.2_H4.0M5 for LightSpeed 16 with GOC1 SGI Octane CPU 405I.2_H4.0M5 for LightSpeed 16 with GOC1 SGI Octane CPU Class C Class M Application Software Set CD Part No. Ver. CD Label CD Part No. Ver CD Label Set Part No. Apps. CD Part No Apps. CD Label showprods/ Service Desktop Intro. Date Comment 2395172 1104I.2_ H4.0M5 CLASSC LightSpeed MDAS 4/8/16/ HiSpeed QXi Class C Software 2395173 1204I.2_ H4.0M5 CLASSM LightSpeed/ HiSpeed QX/I Class M Software 2395176 2395170, 2395171, 2399867 LightSpeed 16 Applications Software (Disk 1, Disk 2 and Patch A) 405I.2_H4.0M5 FW47-03 LS2002M5. IRIX only. Class C/M Common w/ LS 2X, 3X, & 4X.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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