GE Healthcare · CTLightSpeed230023002244640244634244540
LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
Cannot perform tube warmup. Cannot perform tube warmup
Error message
Error : 230023002 Scanner Hardware is not ready or unavailable See LD for more info Fri Jun 10 08:22:33 2005 230023002 4 cr_ct_01 scanUtilsRx DetailedCalUtils.c 1160 FAILED to execute the Scan Request. Possible Reasons: Scanner Hardware is not ready or unavailable. Please verify and try again. *** Laser indicator flashing on the Gantry Display board – this indicates the system has lost communication with the ORP board. *** Additional error info: Error: 244640 HARD RESET through serial connection failed. some controllers(TGP, ORP) do not response to ping. Error: 244634 Immediate Request cannot be honored since the firmware is in the DOWN state Fri Jun 10 08:22:13 2005 230023002 host: cr_ct_01 process: scanUtilsRx DetailedCalUtils.c 1160 FAILED to execute the Scan Request. Possible Reasons: Scanner Hardware is not ready or unavailable. Please verify and try again. Fri Jun 10 08:22:33 2005 230023002 4 cr_ct_01 scanUtilsRx DetailedCalUtils.c 1160 FAILED to execute the Scan Request. Possible Reasons: Scanner Hardware is not ready or unavailable. Please verify and try again. Fri Jun 10 08:22:35 2005 244640 2 cr_ct_01 fwmgr fwmgr_fw_if.cxx 369 HARD RESET through serial connection failed.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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