GE Healthcare · CTLightSpeed200109119200000028200002356
Unable to fluro with pink pop up "Failed to Start SmartView Software"
Symptom
Unable to fluro with pink pop up "Failed to Start SmartView Software" see long description for complete pop up message "Failed to start Smart View Software. Please refer to GE syslog before confirm Rx"
Error message
Error: 200109119 Failed to Send SmartStep On/Off Request with smartview_state = 3 see long description for complete error Fri Dec 18 15:28:22 2009 Error: 200109119 Host: moct005 Process: scanRx File: uifIpcMgrScanRx.c Line: 7701 Function: Data Acquisition : OC Processing Failed to Send SmartStep On/Off Request with smartview_state = 3, seq_num = 162, status = 200000028. Please make sure that all three IvDisplay, Firmware and Recon proce sses are up and running. Error: 200002356 ivDisplayRT terminated unexpectedly, no action being taken. See Long Description for complete error. Wed Nov 22 09:09:34 2006 Error: 200002356 Host: ct01 Process: cupMonitor File: ssProcStop.c Line: 979 ivDisplayRT terminated unexpectedly, no action being taken.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed RT16 & RT16 Xtra and Vision WB_H_G16_G_GTL = RT16, Xtra WB_H_G16_G_GTL650 = Vision WB_H_G16_G_GTM = RT16, Xtra or Vision LightSpeed RT16 & RT16 Xtra with GRE and GDAS16 gantry Links to the Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Software
- 08BW44.1 Software for all BrightSpeed Systems with AIO Console and all RT16 Systems with GOC4 Console See Long Description 08BW44.1 Software is used on all BrightSpeed Systems with AIO Consoles and all RT16 Systems with GOC4 Consoles. Software collector called “08BW44.X” p/n 5328867 contains the following items: 5323837 - LightSpeed Xtream Console Operating System Version - GEMS Linux 6.3.8 5323838 - LightSpeed Applications Software DVD Version 08BW44.X 5328828 - Xtream Serial-Over-LAN Service Software Version - 2.0 Supports: Westville or Jarrell DARC/VDARC 5323839 - Class C 5323840 - Class M NOTE: Class C/M install CD are not shipped with system. NOTE: The Xtream Serial-Over-Lan Service Software is not used during the LFC unless instructed via a pop-up message box "SOL Service - ...run the Serial Over LAN Service CD...". This CD is loaded directly into the DARC Node. Then press the reset (or cycle power) at the front panel of the DARC Node as required. This CD will auto-eject when the SOL load process is complete. NOTE: The Xtream Serial-Over-Lan CD is not used for All-In-One Console.
- Area
- CT
Full cause & step-by-step resolution
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