GE Healthcare · MRSigna

Unable to Login to Boot Applications with username signa See Long Description Unable to login to boot applicat…

Design of System.

Symptom

Unable to Login to Boot Applications with username signa See Long Description Unable to login to boot applications software. When customer attempts to login as "signa" user, with default password "adw2.0", the system doesn't recognize this combination, and no one has changed the password. Caps lock is not on either. The system goes directly to the "Signa HDx Emergency Logon" window, and the password doesn't work there either. An error window pops up which reads as follows: X Logon Failed Check that the CAPS LOCK key is off. For assistance, contact your system administrator. [OK]

Error message

Logon Failed. Check that the CAPS LOCK key is off. For assistance, contact your system administrator. See Long Description This error message appears as a popup when trying to login to the system to bring up applications software. It isn't logged anywhere on the system.

Applies to

Models
Signa
Product
Signa HDxT This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software. This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software.
Software
15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
Area
MR

Full cause & step-by-step resolution

The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.

Start free trialSign in

7-day free trial · no credit card required

Related GE Healthcare MR issues