Grafidy 3 failing with error "java.lang.exception" due to eight (8) channel or sixteen (16) channel option keys are not…
Grafidy 3 failing with error "java.lang.exception" due to eight (8) channel or sixteen (16) channel option keys are not installed on the system due to not being structured on Gold Seal orders.
Symptom
Grafidy 3 failing with error "java.lang.exception". See Long Description The tool seemed to work fine during the autoprescan. Went into manual prescan but able to observe the 2 center frequency peaks presumably corresponding to the grafidy coil samples. or System tries to install the Grafidy 3 fixture when it is first plugged in. If you hit yes it asks you for a DVD, if you hit no and enter the Grafidy 3 Tool, then hit Auto Mode and Scan, it will act like something happens but it never prescans. After about 30 seconds you get a java.lang.exception incomplete Rx in the a pop-up window.
Error message
java.lang.exception incomplete rx Pop-up message appears when grafidy3 scan starts, then interrrupts.
Applies to
- Models
- Signa
- Product
- 3.0T Signa HDxT For 3.0T Signa HDxT systems with 15.0 software only. For 3.0T Signa HDxT systems with 15.0 software only.
- Software
- 15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
- Area
- MR
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy for this GE Healthcare MR issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required
Related GE Healthcare MR issues
- Running grafidy3, and find there are spikes on the waveforms in the manual prescan display, both windows.
- Fails to Scan with TORSO Coil.
- The Carriage Fails to Advance to Latch to the Table and to Retract When it is Raised, Undocked or Lowered.
- AE title has changed on destination host.
- CWA ID100315. Auto and Manual Prescan Fails.
- What is the Acoustic Noise Level in the Ovation Magnet.