LightSpeed 4.X - GRE
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 200302036 resetScanhwResp failed with status = -1. See long description Tue Sep 29 10:21:15 2009 Error: 200302036 Host: Process: File: app_reset_scan_hw.c Line: 115resetScanhwResp failed with status = -1. Error: 244540 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the DOWN state See Long Description for complete error Sun Sep 26 08:36:46 2004 Error: 244540 4 000ctge04 fwmgr FwMgrEventHandler.c 1517 Running diagnostic: Scan Data Path Functional Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Immediate Request cannot be honored since the firmware is in the DOWN state Error: 244518 Scan hardware reset failed See Long Description for complete error Sun Sep 26 08:30:10 2004 Error: 244518 ctge04 fwmgr HwManager.c 1536 Scanning hardware reset failed .
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2224296-3 Artysen board for 1X/2X/3X/4X used in the ETC/STC/OBC See Long Description for FEMC information and board locations Part #: 2224296-3 Part Type: GP REPAIRABLES Part Weight: 1.09 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: VE-GE, 8MB, Artesyn CPU Bd FRU: Yes Status: Orderable Parts Offered as: Current : 2224296-3 Harvested : Not Available Exchange : Not Available Comments: ** FE ASSIST ** Repair operations has found that 68% of the time the Artesyn board (2224296-3) is returned for repair, it has No Defect Found. Check switch settings (212001261 2/12/09)
- Area
- CT
Full cause & step-by-step resolution
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