Pink Pop-up Scan Disk Array has encountered a hard drive failure.
Symptom
Pink Pop-up Scan Disk Array has encountered a hard drive failure. If another hard drive fails you will lose scan data. See Long Description: Pink Pop-up message is displaced to the customer on boot up. Scan Disk Array has encountered a hard drive failure. If another hard drive fails you will lose scan data. "Scan Disk Array has encountered a hard drive failure. The System is functional, but if another hard drive fails you will lose scan data. Please Contact GE Service to have the disk array repaired as soon as possible."
Error message
Error: 230000900 WARNING slow write to disk See llong decsriptions for full error Thu Jan 29 08:54:34 2009 Error: 230000900 Host: darc Process: dataacq File: file_save_thread.cxx Line: 194 WARNING slow write to disk: 51.538526 sec to write 33554432 bytes; scan CT07/152/3/3-1233218126/727031; scan seq 75000 Example: This took 51 seconds to write 33 mb. which is extremely long. 51.538526 sec to write 33554432 bytes;
Applies to
- Models
- Discovery, VCT
- Product
- Discovery CT750 HD V40_PS_HD64_G_GTL V40_PS_HD64_G_GTM Discovery HD CT750 Method of visual identification HD gantry: Gray top and Gray Side covers with HD Markings Console Type: GOC6 has black SCIM and tower face Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of softwares the product can run (Consult attached FCT Software Cross Reference): 08MW39.4 - M3 (see attachement for M3 available options) 09MW29.14 - M4 (HD Options = M3 plus Gemstone Spectral Imaging, Gemstone Spectral Review and volume Helical Shuttle ) Example: Of difference with options software [insite@ct01 ~]$ swokinstall -p Product Software Option Keys: Gemstone Spectral Imaging Permanent HelicalShuttle Permanent Xtream Recon Permanent FAQ's Table weight limit: 500 lbs Tube Type - D3702T Green D3701T Current production - M4 Refer to product data sheets or Technical reference Manual, English 5317222-1EN Revision : 2 or later Refer to Application Tips and Work-Arounds Direction 5311815-1EN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5308760 Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible - used On GOC6 Disk Array See Long description: Part #: 5308760 Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible used on GOC6 Disk array ( 5308759 ). Part #: 5308760 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Seagate - PN ST32050310NS - Baracuda ES SATA Family Hard Drives with Carrier Compatible with 5308759 FRU: Yes Status: Orderable Comments: Per HDVCT RSPL, 212008898, 7/15/08. ** FE ASSIST ** This is a single Hard Drive used in the High Speed Disk Array on the GOC6 Console CT 750 HD and VCT (212001261 23-Jan-2009) ST32050310NS = 250 GB SATA II Hard Disk Drive
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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