GE Healthcare · CTLightSpeed290012004290009015290009030
LightSpeed 4.X - GRE
Symptom
Image recon is failing intermittently - document in RFS - critical issue See long description for details. Image recon is failing intermittently.
Error message
Error: 290012004 RAC hardware failure: error Getting image See Long Description for complete error Tue Apr 19 12:44:48 2005 Error: 290012004 Host: ig1 Process: image_generation File: RacInterface.cpp Line: 877 RAC hardware failure: error getting image Error: 290009015 Recon connect timer triggered on 3 ( could also be 1 or 2 ) See LD for full error Error: 290009015 Recon connect timer triggered on 3 Tue Aug 22 07:26:18 2006 Error: 290009015 Host: darc Process: recon_control File: recon_control_cb.cxx Line: 1605 Recon connect timer triggered on X X = the number of ig that failed ( i.e. 1 , 2 or 3) Error: 290009030 Failed to stop image_generation process See long description for full error Mon Nov 19 06:31:41 2007 Error: 290009030 Host: darc Process: recon_control File: IGControl.cpp Line: 591 Failed to stop image_generation process.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5147443-2 Jarrell IG for NON VCT systems (replaces 5147443 ). See long description for details Part #: 5147443-2 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Jarrell GRE IG with RAC rev.D or Higher FRU: Yes Status: Orderable Comments: Per ECR 2040301 (Part of Jarrell NPI), 212008898, 3/8/07. **FE Assist** applies to CT but not PET systems. Must order software release 07MW11.10, p/n 5220443 (deployed by FMI 25389), and perform a LFC to support this FRU if system is not currently running sw rls 06MW29.7 or 07MW11.10 (8/16/07 212001261) 212008041 12/03/2007 15:23 GMT Part #: 5147443 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Computer - Image Generation, 2nd Generation FRU: Yes Status: Orderable Comments: Per Jarrell RSPL, 7/19/06, ms11892. ** FE Assist ** If ordering this Jarrell IG to replace a Westville IG 2362872 must also order a 5127222-2 Shielded Network cable and replace the existing one on your system Plus, must order software release 06MW29.7, p/n Part #: 5193989 and perform a LFC. (12/8/05 212001261
- Area
- CT
Full cause & step-by-step resolution
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