Autovoice is a task running on the host and it gets checked by the SCP periodically.
Symptom
Scans Stop or Pause with Autovoice Error 2265211 and or 2265215 Logged See Long Description Scans stop or pause with the autovoice error(s) shown below logged. You may see one or both errors logged. You may not necessarily see both errors every time it happens or at all sites. iTrak # 13240619. Tue Jan 27 11:25:29 2009 Error: 2265211 Host: eiamrlx Process: NSP File: SCP:AutovoiceHostHWO Line: 1633 Exception Class: Unknown Severity: Unknown Function: Host: AutoVoice PSD: FRFSE-XL Coil: KNEEPA Scan: 8832/2 Autovoice Communication Error. Host Autovoice Player failed to respond to a packet from the SCP. Packet opcode waiting for a response: OP_AUTOVOICE_DU -------------------------------------------------------------------------------------------------------- Tue Jan 27 11:25:29 2009 Error: 2265215 Host: eiamrlx Process: NSP File: SCP:AutovoiceHostHWO Line: 638 Exception Class: Unknown Severity: Unknown Function: Host: AutoVoice PSD: FRFSE-XL Coil: KNEEPA Scan: 8832/2 Autovoice Communication Error. SCP failed to receive a packet from Host Autovoice Player. SCP is attempting to recover the link
Error message
2265215 Autovoice Communication Error. SCP failed to receive a packet from Host Autovoice Player. SCP is attempting to recover the link. See Long Description Error: 2265215 Host: eiamrlx Process: NSP File: SCP:AutovoiceHostHWO Line: 638 Exception Class: Unknown Severity: Unknown Function: Host: AutoVoice PSD: FRFSE-XL Coil: KNEEPA Scan: 8832/2 Autovoice Communication Error. SCP failed to receive a packet from Host Autovoice Player. SCP is attempting to recover the link.
Applies to
- Models
- Signa
- Product
- Signa HDxT This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software. This product is for 1.5T Signa HDxT systems with 15.0 software and HDi systems with 15.0 software.
- Software
- 15.0 For Product Signa HDxT and HDi only. -- NOT to be used with HDe. -- For Product Signa HDxT and HDi only. -- NOT to be used with HDe. --
- Component
- 5160775 FRU ICN Ethernet Cable Collector This kit contains: 3 cables between ICN and Ethernet Switch, 1 J63 to Ethernet Switch cable, 1 Ethernet cable 100 ft (30.5m) in length between Host and J63 on System Cabinet, and 1 cable label book. HDx system.
- Area
- MR
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