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GE Healthcare · MRSigna10033

MOD drive will not recognize media.

Symptom

Can Not Restore Exam Images From MOD See long description Site completed the exam, removed unwanted series and archived to MOD but exam was not found in browser when they tried to network to another host. No errors in error log indicating any problems or with imslog indicating the exam was removed. arslog indicates successfully archive exam with the following: MESSAGE from Process 6158>> Wed Sep 24 13:11:37 2008 (ArchiveDevice.c:6558) Start Saving: 2861/3 MESSAGE from Process 11540>> Wed Sep 24 13:11:38 2008 (arscommand.c:2127) Saved series 2861/3 MESSAGE from Process 6158>> Wed Sep 24 13:11:38 2008 (ArchiveDevice.c:6558) Start Saving: 2861/4 MESSAGE from Process 11545>> Wed Sep 24 13:11:42 2008 (arscommand.c:2127) Saved series 2861/4 MESSAGE from Process 6158>> Wed Sep 24 13:11:42 2008 (ArchiveDevice.c:6558) Start Saving: 2861/5 MESSAGE from Process 11555>> Wed Sep 24 13:11:49 2008 (arscommand.c:2127) Saved series 2861/5 MESSAGE from Process 6158>> Wed Sep 24 13:11:49 2008 (ArchiveDevice.c:6558) Start Saving: 2861/6 MESSAGE from Process 11573>> Wed Sep 24 13:11:54 2008 (arscommand.c:2127) Saved series 2861/6 MESSAGE from Process 6158>> Wed Sep 24 13:11:54 2008 (ArchiveDevice.c:6558) Start Saving: 2861/99 MESSAGE from Process 11582>> Wed Sep 24 13:11:55 2008 (arscommand.c:2127) Saved series 2861/99 Site tried to restore exam 2861 multiple times but arslog continually repeats the following: MESSAGE from Process 6618>> Wed Sep 24 13:35:08 2008 (ArchiveDevice.c:5520) Start Restoring: 2861 MESSAGE from Process 6618>> Wed Sep 24 13:35:08 2008 (ImageInstall.c:485) Image already exists, pulled image discarded: Site rebooted with same results. Image already exists, pulled image discarded:

Error message

10033 There is no media in the drive Mon Apr 26 13:46:16 2004 Error: 10033 Host: MR-MN Process: arsjob File: ArchiveDevice.c Line: 4780 There is no media in the drive.

Applies to

Models
Signa
Product
Signa LX Signa LX Product can be used with 8.x and 9.x systems.
Software
9.1 For Signa LX product only
Component
2318598 Sony MOD Drive Model SMO-F551-SD Sony MOD Drive 2318598 (Model #SMO-F551-SD) Sony MOD Drive 2318598 (Model #SMO-F551-SD)
Area
MR

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