LightSpeed 2.X (Plus, QX/i) - Octane
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 182026 Did not receive LAN Watchdog message from STC See long description for full error Mon Mar 23 08:32:18 2009 Error: 182026 Host: ETC Process: Local Exc Handler File: exl_lan_in_mail.c Line: 210 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 3447 Log Series: 3 LAN Watchdog TIMEOUT. HW/SW Error: Did not receive LAN Watchdog message from STC. Putting Hardware Into Safe State. (Current State:3447) Error: 182011 Final report watchdog time-out for notify group 10001 See the long description for the full error code Mon Aug 1 06:01:24 2005 Error: 182011 Host: ETC Process: Local Exc Handler File: exl notify.c Line:1032 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Soft Time: 06:01:23:990 Log Series: 33 Final report watchdog time-out for notify group 10001.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 2.X (Plus, QX/i) - Octane Always S-DAS 2.4.2_H2.4M5 LightSpeed 2.X (Plus, QX/i) - Octane (Pegasus or Rhapsode IG) - Always S-DAS Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config List of Supported Console Types Octane with Pegasus Recon hardware. List of softwares the product can run 2.4.2_H2.4M5 FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 FEATURES/OPTIONS STD/OPTION Cat # Digital Laser Camera I/F B7700PD Smart Helical (s/w only) Standard B7530TK Fast Recon (s/w only) Option B7700JF BMD (requires B7710MP or MN) Option B7710MK Smart Prep Option B7530SP Smart Score ? ? 3D Analysis (Requires D3D) Option B7540TD Navigator (s/w only) Option B7540N DentaScan (s/w only) Option B7540SD Direct 3D (Requires B7710SA) Option B7810SS HIS/RIS Option (h/w and s/w) Option B7500PN Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2224296-3 Artysen board for 1X/2X/3X/4X used in the ETC/STC/OBC See Long Description for FEMC information and board locations Part #: 2224296-3 Part Type: GP REPAIRABLES Part Weight: 1.09 LBR Repairable: Yes Returnable: Yes Hazardous Material: N Description: VE-GE, 8MB, Artesyn CPU Bd FRU: Yes Status: Orderable Parts Offered as: Current : 2224296-3 Harvested : Not Available Exchange : Not Available Comments: ** FE ASSIST ** Repair operations has found that 68% of the time the Artesyn board (2224296-3) is returned for repair, it has No Defect Found. Check switch settings (212001261 2/12/09)
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required