LightSpeed 3.X (Ultra, Plus, QX/i) - GRE
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 182026 Did not receive LAN Watchdog message from STC See long description for full error Mon Mar 23 08:32:18 2009 Error: 182026 Host: ETC Process: Local Exc Handler File: exl_lan_in_mail.c Line: 210 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 3447 Log Series: 3 LAN Watchdog TIMEOUT. HW/SW Error: Did not receive LAN Watchdog message from STC. Putting Hardware Into Safe State. (Current State:3447)
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - GRE Always 4 or 8 slice MDAS. H2_P_M4 H2_P_M8 LightSpeed 3.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 2.X and 4.X. Always has an MDAS4 or MDAS8 Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da Always has an MDAS4 or MDAS8 List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2377227 UTP Transceiver or Media Convertor used on OC with 1X - 4X Gantry - replaces 2148559 10BASE-2 TO UTP CONVERTER See Long Description for Details. 2377227 UTP Transceiver or Media Covnerter for GRE GOC3 Consoles with HP-8000 CPU and older style Gantries LS1X - 4X Part #: 2377227 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: UTP TRANSCEIVER - BNC TO RJ45 With I.T.E PWR SPPLY 24000027 FRU: Yes Status: Orderable Part #: 2148559 Part Type: GP CONSUMABLES Part Weight: 1.36 LBR Repairable: No Returnable: No Hazardous Material: N Description: 10BASE-2 TO UTP CONVERTER FRU: Yes Status: Orderable Comments: ***OBSOLETE PART Case # 11345706*** This part has been identified as technically obsolete and no short term solution has been identified. FE must identify and order a higher or lower level spare as required. Contact your support engineering, On-line Engineering or Parts ID team should you require support. 212012173 7-24-49 ** FE ASSIST ** For P/N 2148559 - Please order the newer media converter 2377227 and external terminator 2154019. The 2154019 50 ohm external terminator is required.(212001261 10/2/07) I re addded my note 7/28/08 as someone removed it
- Area
- CT
Full cause & step-by-step resolution
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