LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 200910004 Failed to acquire Scan Hardware Resource. Critical Error. See the Long Description for the full error code Tue Apr 3 11:13:22 2007 Error: 200910004 Host: kghcate_vct Process: dailyPrepRx File: SrvScanActions.c Line: 1091 Failed to acquire Scan Hardware Resource. Critical Error. Error : 230023002 Scanner Hardware is not ready or unavailable See LD for more info Fri Jun 10 08:22:33 2005 230023002 4 cr_ct_01 scanUtilsRx DetailedCalUtils.c 1160 FAILED to execute the Scan Request. Possible Reasons: Scanner Hardware is not ready or unavailable. Please verify and try again. *** Laser indicator flashing on the Gantry Display board – this indicates the system has lost communication with the ORP board. *** Additional error info: Error: 244640 HARD RESET through serial connection failed. some controllers(TGP, ORP) do not response to ping. Error: 244634 Immediate Request cannot be honored since the firmware is in the DOWN state Fri Jun 10 08:22:13 2005 230023002 host: cr_ct_01 process: scanUtilsRx DetailedCalUtils.c 1160 FAILED to execute the Scan Request. Possible Reasons: Scanner Hardware is not ready or unavailable. Please verify and try again. Fri Jun 10 08:22:33 2005 230
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Component
- 5159833 VDARC - Volume Data Acq Recon Control Computer, 2nd Edition (Jarrell). See Long Description for Details.. Part #: 5159833 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: VDARC - Volume Data Acq Recon Control Computer, 2nd Edition FRU: Yes Status: Orderable Parts Offered as: Current : 5159833 Harvested : Not Available Exchange : Not Available Comments: Per Jarrell RSPL, 7/17/06, ms11892. ** FE Assist ** Must order software release 06MW29.7, p/n 5193989 and perform a LFC to support this FRU if system is not currently running 06MW29.7 or better.(12/8/06 212001261
- Area
- CT
Full cause & step-by-step resolution
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