GE Healthcare · CTLightSpeedVCT26010002750271260100042
LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Can't perform Scout Scan. Can't perform Scout Scan Please go to the error concept and check all that apply The customer may see Scanner Hardware Stopped Scan message in the operator console area 1 Use the following script and search the message log at time of Scout failure to get the correct errors. [insite@erct ~]$ /usr/g/insite/bin/viewlog 2 Type those errors in the psdb search box separate by spaces 3 Go to the error concept and check the appropriate errors
Error message
Error: 260100027 Hardware Timeout. OP/HW Error: Possible operator or hardware problem. See Long Description for a full sample error. Fri Oct 3 07:24:37 2008 Error: 260100027 Host: tgp Process: tgp subsys File: scStartPbLogic.c Line: 354 Fri Oct 3 07:24:37 2008 Host : Table Gantry Processor Ermes # : 260100027 Exception Class : Pause Severity : Primary File : scStartPbLogic.c Line# : 354 Function : No System Function Reported Scan Type : Static Scan: 50271/9/1 Hardware Timeout. OP/HW Error: Possible operator or hardware problem. A list of hardware that is not ready follows: Error: 260100042 Cradle was NOT ready See the long description for the full error code Tue May 17 16:02:03 2005 Error: 260100042 Host: tgp Process: tgp_subsys File: scHdwRdy.c Line: 70 Tue May 17 16:02:02 2005 Host : Table Gantry Processor Ermes # : 260100042 Exception Class : Soft Severity : Sec/Soft File : scHdwRdy.c Line# : 70 Function : No System Function Reported Scan Type : Scout Scan: 106/1/1 Cradle was NOT ready
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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