GE Healthcare · CTLightSpeedVCT260122022
LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Customer does not see problems but at every hardware reset log gives Gantry Heater failure: Heater is commanded ON, but current to the heater elements is NOT flowing. No problems noted but at every hardware reset log gives Error: 260122022 Gantry Heater failure: Heater is commanded ON, but current to the heater elements is NOT flowing.
Error message
Error: 260122022 Gantry Heater failure: Heater is commanded ON, but current to the heater elements is NOT flowing. See LD for complete error Error: 260122022 Host: tgp Process: tgp_subsys File: gantryThermalMgr.cxx Line: 1460 Sat Apr 1 13:23:27 2006 Host : Table Gantry Processor Ermes # : 260122022 Exception Class : Secondary Severity : Pri/Soft File : gantryThermalMgr.cxx Line# : 1460 Function : No System Function Reported Scan Type : None/Unknown Scan: 0/0/0 Gantry Heater failure: Heater is commanded ON, but current to the heater elements is NOT flowing.
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Component
- 5316832 (2 KW heater) replaces 5142966 box assy blower-heater_VCT - replaces 5124146 - used on VCT and HD See Long Descriptions for details Part #: 5316832 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Blower Heater Assembly, HD, EBM Fan, 2kW Heater FRU: Yes Status: Orderable Comments: ** FE ASSIST ** 2KW Heater assembly used on HD and newer VCT Gantries. Has a jumper plug mounted on top in front of the interface panel (see replacement procedure for illustration). The original VCT Heater assembly p/n 5119137 1KW does not have this jumper. (3/17/2009 212001261)5142966 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: box assy, blower-heater_VCT FRU: Yes Status: Orderable Comments: Per ECR 2025752, 212008898, 5/31/07. Part #: 5124146 Part Type: GP CONSUMABLES Part Weight: 0.00 LBR Repairable: No Returnable: No Hazardous Material: N Description: Box assy, blower heater-VCT FRU: Yes Status: Orderable Parts Offered as: Current: 5124146 Harvested: Not Available Exchange: Not Available Comments: Added per VCT RSPL, ms13452 041208
- Area
- CT
Full cause & step-by-step resolution
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