LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 182100 HW/SW Error: Did not receive message from local exception handler. Will need a Hardware Reset. See long description for full error Fri May 30 08:34:13 2008 Error: 182100 Host: STC Process: Master Exc Handler File: exm_verify_wdog.c Line: 202 Function: No System Function Reported Scan: 38143/201/0 Type: None/Unknown Exception Level: Primary Time: 08:34:13:185 Log Series: 486 Notify Verification TIMEOUT from uuid 292 (292=STC; 92=ETC). HW/SW Error: Did not receive message from local exception handler. Will need a Hardware Reset. Error: 182126 LAN Watchdog TIMEOUT with OBC (uuid 193) See LD for complete error Wed Sep 20 08:39:07 2006 Error: 182126 Host: STC Process: Master Exc Handler File: exm_lan_wdog.c Line: 851 Function: No System Function Reported Scan: 50091/8/0 Type: None/Unknown Exception Level: Secondary Time: 08:39:01:815 Log Series: 724 LAN Watchdog TIMEOUT with OBC (uuid 193) (SW opening abort relay). HW/SW Error: Did not receive LAN Watchdog message from OBC. (Last Wdog Probe Sent:491163 Last Response Rcvd:490966 (in Ticks)).
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2 This is HP CPU host running LINUX with Pegasus IG. 308L.8_H3.3M4 ~ 4 or 8 slice MDAS. ~ Could be an Ultra, Plus or QXi system. Must run swokinstall -p to verify. ~ See Long description for details . LightSpeed 3.X MDAS4 Gantry and GOC2 Gantry - 2281177-2, DAS - 2272768, Console – 2341104-2, Table - 2276776, PDU - 2269902 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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