GE Healthcare · CT28033
Sytec Synergy Series - Synergy S, Synergy, Synergy Plus, Sytec SRi/Legato XMj
Symptom
Gantry rotates but system will not scan. Gantry rotates but system will not scan
Error message
28033: XG ERROR: Generator Safety loop open. See LD for complete error Fri Jul 4 10:29:31.235 2008 Error: 28033. Host: ctmini Process: tgp out File: tgp errors.c,v Line: 798 (File Rev: 2.0) XG ERROR: Generator safety loop open. XG state: Standby. Error: 5014. Scan Control Traceback: Stop scan due to TGP scan abort See long description for details Fri Jul 4 10:29:31.238 2008 Error: 5014. Host: ctmini Process: scanctrl File: tgp input.c,v Line: 467 (File Rev: 2.9) Scan Control Traceback: Stop scan due to TGP scan abort
Applies to
- Product
- Sytec Synergy Series - Synergy S, Synergy, Synergy Plus, Sytec SRi/Legato XMj CT Sytec Synergy Series - Synergy S, Synergy, Synergy Plus, Sytec SRi/Legato XMj CT Sytec Synergy Series - Synergy S, Synergy, Synergy Plus, Sytec SRi, Legato XMj For Synergy S to Synergy Upgrade Kit (2185628) OC Label (2108440) GANTRY Label (2108443). For Synergy to Synergy Plus Upgrade Kit (2185630) GEMS–E: OC Label (2108440) GANTRY Label (2108443) Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2121855-3 CPU Board used on Synergy See Long Description for part details 2121855-3 CPU Board used on Synergy Part #: 2121855-3 Part Type: GP CONSUMABLES Part Weight: 0.99 KGM Repairable: No Returnable: No Hazardous Material: N Description: CPU BOARD PROGRAMMEE (CT MINI) FRU: Yes
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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