GE Healthcare · CTLightSpeedVCT26000402050015
LightSpeed 4.X - GRE
Symptom
Scanner Hardware Stopped Scan. Scanner Hardware Stopped Scan
Error message
Error: 260004020 OBC failed to receive a reply to GCAN message 18 in the given time Error: 260004020 Host: OBC Process: DAS File: das_cc_in_mail.c Line: 309 Function: No System Function Reported Scan: 15 Exception Level: Log Series: 106 DAS firmware object: Command Timed Out. Possible timing or communications failure 260004020 OBC failed to receive a reply to GCAN message 18 in the given time Error: 260004020 Host: OBC Process: DAS File: das_cc_in_mail.c Line: 309 Function: No System Function Reported Scan: 50015/1/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 06:58:53:770 Log Series: 106 DAS firmware object: Command Timed Out. OBC failed to receive a reply to GCAN message 18 in the given time. Possible timing or communications failure. Timeout: 1000 msec.
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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