GE Healthcare · CTLightSpeed26000400050040
LightSpeed 4.X - GOC2
Symptom
Scanner Hardware Stopped Scan. Scanner Hardware Stopped Scan
Error message
Error: 260004000 Collimator firmware object: Lost communications with controller GCAN error sending message = 5. See Long Description for Details. Error: 260004000 Host: OBC Process: Collimator File: ss_comm.c Line: 329 Function: SYSTEM COMMUNICATIONS : Rotating Controller I/F Bus Scan: 9553/3/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 14:37:12:150 Log Series: 377 Collimator firmware object: Lost communications with controller GCAN error sending message = 5. On different software version, the error may look like: Fri Feb 10 16:47:32 2006 Error: 260004000 Host: OBC Process: Collimator File: ss_comm.c Line: 329 023 Function: SYSTEM COMMUNICATIONS : Rotating Controller I/F Bus Scan: 50040/1/0 Type: None/Unknown Line: 374 Exception Level: Secondary Time: 16:47:32:525 Log Series: 491 Collimator firmware object: Lost communications with controller GCAN error sending message = 5.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GOC2 405L.8_H4.2M4 LightSpeed 4.X with GOC2 and MDAS 16 Gantry H4 Gantry Model # 2339985 and Global Operator Console 2 Model #'s 2366438 and 2366438-2(Hino) with HP8000 CPU (or newer) and Pegasus Recon ICE Box Product: LightSpeed16 405L.8_H4.2M4 CPU: GenuineIntel Intel(R) Xeon(TM) CPU 2.66GHz 4 2657 MHz i686 Processors Main memory size: 2048 Mbytes [root@presbyct2]# sg_map -i /dev/sg0 /dev/sda SEAGATE ST336753LW HPS2 /dev/sg1 /dev/sdb SEAGATE ST373453LW HPS1 /dev/sg2 /dev/sdc SONY SMO-F551-SD 1.05 /dev/sg3 /dev/scd0 MATSHITA DVD-RAM SW-9574S AZX8 /dev/sg4 /dev/scd1 HL-DT-ST DVD-ROM GDR8163B 0B15 [root@presbyct2]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 4.0G 1.7G 2.3G 41% / /dev/sda1 27M 12M 14M 44% /boot none 1008M 0 1007M 0% /dev/shm /dev/sda6 14G 3.5G 10G 25% /usr/g /dev/sda7 9.8G 753M 9.0G 8% /usr/g/sdc_image_pool /dev/sdb1 68G 28G 40G 41% /usr/g/sdc_image_pool2 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2159578-3 collimator control board used on 1X/2X/3X/4X/5X See Long description for details Part #: 2159578-3 Part Type: GP CONSUMABLES Part Weight: 2.18 LBR Repairable: No Returnable: No Hazardous Material: N Description: COLLIMATOR CONTROL BOARD FRU: Yes Status: Orderable Comments: Not Available
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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