LightSpeed 5.X (60kW)

Symptom

Error message

IN /var/log/messages: kernel: Info fld=0x3c27e5d, Current sdc: sense key Medium Error See long description for details IN /var/log/messages: uact03 kernel: Info fld=0x3c27e5d, Current sdc: sense key Medium Error Open unix shell and login as root cd /var/log cat messages | grep Error Look for any errors similar to these disk drive errors shown below: Mar 21 15:49:38 uact03 kernel: Info fld=0x3c27e5d, Current sdc: sense key Medium Error Mar 21 15:49:43 uact03 kernel: Info fld=0x3c27e5d, Current sdc: sense key Medium Error Mar 21 15:49:48 uact03 kernel: Info fld=0x3c27e5d, Current sdc: sense key Medium Error Mar 21 15:49:53 uact03 kernel: Info fld=0x3c27e5d, Current sdc: sense key Medium Error Mar 21 15:49:59 uact03 kernel: Info fld=0x3c27e5d, Current sdc: sense key Medium Error Mar 21 15:50:04 uact03 kernel: Info fld=0x3c27e5d, Current sdc: sense key Medium Error

SCSI error : return code = 0x8000002, Deferred sdb: sense key Hardware Error, Buffer I/O error on device sdb11 See LD for more of the Errors OC: /var/log/messages Jul 6 09:02:10 gectsp kernel: SCSI Error: (0:0:0) Status=02h (CHECK CONDITION) Jul 6 09:02:10 gectsp kernel: Key=4h (HARDWARE ERROR); FRU=02h Jul 6 09:02:10 gects

Applies to

Models

LightSpeed, VCT

Product

LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

5117866-51 Host Computer, CTPET HP8200 with FX1500 Graphics Card and 4GB Memory - replaces -24, -28, and -48 versions See Long Discription for Details Part #: 5117866-51 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Host Computer, CTPET HP8200 with FX1500 Graphics Card and 4GB Memory FRU: Yes Status: Orderable Comments: Per ECO 2042338, 5117866-51 is a substitute for 5117866-28 for Brightspeed systems. 212008898, 6/13/07. ** FE Assist ** For VCT systems must have software release 07MW18.4, p/n 5213049 (deployed by FMI 25394, p/n 5195244), and perform a LFC to support this FRU if system is not currently running sw rls 07MW18.4. or newer. For other CT systems , must order sw releases 07MW11.10, p/n 5220443 (deployed by FMI 25389, p/n 5191771)and perform a LFC to support this FRU if system is not currently running the sw release, or newer (9/12/07 212001261) 5115333 VCT GOC5 HOST HP 8000 computer New part number 5117866-28 Description: Host Computer, CT USA VCT XW8200 Part #: 5117866-28 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Host Computer, CTPET HP8200 with FX1400 Graphics Card and 4GB Memory FRU: Yes Status: Orderable Comments: Added per VCT RSPL, 040522 ms13452 This part is direct replacement for 5115333 . ms13452 Part #: 5117866-24 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 60.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Host Computer, CT USA 4,8,16-slice XW8200 FRU: Yes Status: Orderable Comments: Added per pathfinder RSPL, this part is not replacement validated for xw8000. ms13452 *** 2ND OPINION NOTES *** This part has a High NDF ( No Defect Found ) rate. Attempt to reload OS and Application software before replacement. ( 212024490 - 12/20/2006 )

Area

CT

Related GE Healthcare CT issues

• LightSpeed 4.X - GRE
• Phantom Holder is bent, broken, cracked, or damaged
• LightSpeed 3.X (Ultra, Plus, QX/i) - GOC2
• LightSpeed 5.X (60kW)
• LightSpeed 5.X (60kW)
• Keyboard is not typing the characters correctly