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GE Healthcare · X-ray R&FDefinium5198015

incompatible issue between the DVD-Combo recorder and the CD-R media disk

Symptom

incompatible issue between the DVD-Combo recorder and the CD-R media disk In Magic PC HP XW 6400 (GE Part #: 5198015-2) that are used in Definium serial products, there’s an existing incompatible issue between the DVD-Combo recorder and the CD-R media disk, which might result in system backup/restore, image data archiving and Protocol DB backup not working properly. In Definium serial products, which are using HP Magic, when performing system backup/restore, image data archiving and Protocol DB backup, the DVD-Combo recorder will sometimes fails to burn the CD-R medi In Magic PC HP XW 6400 (GE Part #: 5198015-2) that are used in Definium serial products, there’s an existing incompatible issue between the DVD-Combo recorder and the CD-R media disk, which might result in system backup/restore, image data archiving and Protocol DB backup not working properly. In Definium serial products, which are using HP Magic, when performing system backup/restore, image data archiving and Protocol DB backup, the DVD-Combo recorder will sometimes fails to burn the CD-R media. To be dangerous, under this kind of situation, potentially there will be no any symptom and prompt while the data that should be archived will fail to be burn onto the CD-R disc, which may lead to a data loss after reinstall the whole system on Magic PC, no action can resolve this failure on site once data loss happened.

Applies to

Models
Definium
Product
Definium 6000
Area
X-ray R&F

Full cause & step-by-step resolution

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