GE Healthcare · CTLightSpeedVCT290014004
LightSpeed 7.x (VCT, VCT Select, Pro32)
Symptom
Scanner fails to boot to applications, Unable to verify DARC system startup. The system will not boot up to applications with a pink attention box: Unable to verify system functionality on startup. Please power cycle the console. If the system fails to startup after the power cycle, then please call GE Service. FE or OLE sees that they can telnet to the DARC but they cannot ping or rsh with the DARC. If the DARC is observed while booting, Drive X adapter X predicting future failure Press any key to continue is seen.
Error message
Do Not Use - use one of the other Error: 290014004 Unable to verify DARC system startup See Long description for complete error NOTE: This is error does not mean you need to replace the darc. Troubleshooting is necessary This error comes in different contexts per the below Mon Dec 12 08:00:11 2005 Error: 290014004 Host: ct99 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 172 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for ping darc response (exit status: 8) Fri Dec 8 14:42:12 2006 Error: 290014004 Host: kghcateqxi Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - scan disk array is non-recoverable (exit status: 22) Fri Mar 16 09:13:03 2007 Error: 290014004 Host: ctflsh Process: gre-verify-darc File: gre-verify-darc.cpp Line: 179 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting for rsh darc response (exit status: 9) Fri Mar 14 05:49:37 2008 Error: 290014004 Host: nvgect01 Process: gre-verify-darc File: gre-verify-darc.cpp Line: 180 Unable to verify DARC system startup. /usr/g/bin/gre-verify-darc: failure - waiting
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 7.x (VCT, VCT Select, Pro32) V40_H_V64_G_GTM V40_H_V64_G_GTL V40_H_V32_G_GTM V40_H_V32_G_GTL V40_H_H64_G_GTM V40_H_H64_G_GTL V40_H_HS64_G_G Product Name: LightSpeed 7.x (VCT, VCT Select, Pro32) Product photographs Method of remote or software identification - See attachment for a complete list of software commands and typical results. check_config swhwinfo “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) · -h or –help = Outputs complete details about all the available switches associated with swhwinfo · swhwinfo –c –m –o -da List of Supported Console Types GOC5 Will have a VDARC and VIG GOC6 Will have a VDIG List of softwares the product can run 09MW08.10 09MW08.11 08MW33.2 07MW18.4 06MW03.4 05MW31.6 FAQ's Table weight limit - Up to 500 lb. (227 kg) with ± .25 mm positional accuracy Tube type - D3194T D3193T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. Done acording to template
- Component
- 5114536-11 (replaces 5114536-10) Scan Disk Array, Hard drive with mounting sled, Seagate ST37345LC FW001 See Long Description Part #: 5114536-11 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Scan Disk Array, Hard Drive with mounting sled, Seagate ST373455LC Firmware Revision 001 FRU: Yes Status: Orderable Comments: Per ECR 2049162, 212008898, 10/25/07. This part replaces 5114536-10. See the attachment for further details. Part #: 5114536-10 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Scan Disk Array, Hard drive with mounting sled, Seagate ST373454LC Firmware 002 FRU: Yes Status: Orderable Comments: Added per VCT RSPL, ms13452 041216 __Set as Critical Part for Product CT_VCT, ms04278, 05Oct14 See this link to service note for details this part being obsolete and changed up to 5114536-11 : http://www.ct.med.ge.com/tech_pubs/2360027/sn/SN07102512a.pdf
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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