LightSpeed 4.X - GRE

Symptom

Error message

Error: 290009017 All images for this scan are suspended due to Failed in reading offset vector. 290009017 All images for this scan are suspended due to Failed in reading offset vector- error found in the gesyslog From the gesyslog Mon Jul 19 11:33:57 2004 Error: 290009017 Host: darc Process: recon control File: ImageSetRequest.cxx Line: 3708 Function: Image Generation : SBC Processing Job Type: RECON JOB PROS AXIAL RECON Scan: 7200/6/13 Image: 7200/6/25 All images for this scan are suspended due to Failed in reading offset vector.

3f0000 SCSI disk error from the messages log on the darc in /var/log scsi: device set offline - not ready or command retry failed after bus reset: host 1 channel 0 id 1 lun 0 SCSI disk error : host 1 channel 0 id 1 lun 0 return code = 3f0000 (scsi1:A:0:0): Now packetized. I/O error: dev 08:11, sector 18488192 I/O error: dev 08:11, sector 18488200 SCSI disk error : host 1 channel 0 id 1 lun 0 return code = 3f0000

Applies to

Models

LightSpeed

Product

LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

2362873 SDDA (Scan data disk array) used on GOC3. See Long Description for details. The GOC3 to GOC4 upgrade kits are now under 1 part number, 5144058-500 plus the FE will have to also order the DARC2 that is needed by the DAS as a separate order. Part #: 2362873 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: SCAN DATA DISK ARRAY - GRE FRU: Yes Status: Orderable Comments: OBSOLETE PART case 8391074 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 ** FE ASSIST ** For CT not PET.. IF no stock of 2362873 SDDA must upgrade to DARC II + ICOM Kit per one of the following part number's * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL * 5144058-501, 4,8 MDAS DARC Replacement Kit, JARRELL * 5144058-502, 4 SDAS DARC Replacement Kit, JARRELL Documentaion 5194645-100 Must order software release 06MW29.7, p/n 5193989 and perform a LFC to support this FRU if system is not currently running 06MW29.7 or better (2/19/07 212001261) *** 2ND OPINION NOTES *** Look at the DARC messages log for SCSI disk errors located at /var/log/messages

Area

CT

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