Scanning aborted with scan data errors

Symptom

Error message

Error: 200501547 A Communication Error has occurred in uifIpcSendRecvScanRequest See LD for more details Thu Nov 9 08:39:17 2006 Error: 200501547 Host: ct-vct Process: scanRx File: uifIpcMgrScanRx.c Line: 5632 Function: Data Acquisition : OC Processing A Communication Error has occurred in uifIpcSendRecvScanRequest with seq_num = 37 and status = 200000008

ERROR: 200501533 Event Router process with status: Timed out while attempting to receive a message.. See LD for variations of this error. ERROR: 200501533 Process Timed out while attempting to receive a message. Wed Feb 28 17:51:14 2007 Error: 200501533 Host: ct99 Process: scanRx File: uifIpcCommonFunctions.c Line: 2270 Function: No system function reported Service uif_scan_rx failed to receive message with event code 3141 from Event Router process with status: Timed out while attempting to receive a message. Below is another example of a different process that timed out: Fri Dec 30 10:03:25 2005 200501533 4 ctls16 reconMgmt uifIpcCommonFunctions.c 2269 Function: No system function reported Service uif_recon_mgmt failed to receive message with event code 3123 from Event Router process with status: Timed out while attempting to re

Applies to

Models

LightSpeed

Product

LightSpeed 5.X (60kW) LightSpeed 5.X (60kW) ~ Use with MDAS or GDAS HP_P_G4 HP_P_G8 HP_P_G16 HP_P_M16 LightSpeed 5.X 60KW G-DAS16 with GRE Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.

Component

2362873 SDDA (Scan data disk array) used on GOC3. See Long Description for details. The GOC3 to GOC4 upgrade kits are now under 1 part number, 5144058-500 plus the FE will have to also order the DARC2 that is needed by the DAS as a separate order. Part #: 2362873 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: SCAN DATA DISK ARRAY - GRE FRU: Yes Status: Orderable Comments: OBSOLETE PART case 8391074 This part has been identified as obsolete and no short-term solution has been identified FE must identify and order a higher or lower level spare part as required Contact your support engineer on-line engineer or Parts ID team should you require support 212012173 05-23-07 ** FE ASSIST ** For CT not PET.. IF no stock of 2362873 SDDA must upgrade to DARC II + ICOM Kit per one of the following part number's * 5144058-500, 16 MDAS 16,8,4 GDAS DARC Replacement kit, JARRELL * 5144058-501, 4,8 MDAS DARC Replacement Kit, JARRELL * 5144058-502, 4 SDAS DARC Replacement Kit, JARRELL Documentaion 5194645-100 Must order software release 06MW29.7, p/n 5193989 and perform a LFC to support this FRU if system is not currently running 06MW29.7 or better (2/19/07 212001261) *** 2ND OPINION NOTES *** Look at the DARC messages log for SCSI disk errors located at /var/log/messages

Area

CT

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