What is Philips CT error code PERR?

Control panel error PErr — the Control Panel CAN cable is mistakenly plugged into the Patient Table CAN port on the Gantry Interface Board. It is reported by the Operator Control Panel on MX 16-slice CT CT systems. Severity: Alarm — control panel fault; subsystem: Operator Control Panel (Left/Right).

Alarm — control panel faultOperator Control Panel (Left/Right)

PERR — Control panel error PErr — the Control Panel CAN cable is mistakenly plugged into the Patient Table CAN port on the Gantry Interface Board

Philips CT error code, reported by the Operator Control Panel.

What PERR means

On MX 16-slice CT CT systems, status code PERR indicates: Control panel error PErr — the Control Panel CAN cable is mistakenly plugged into the Patient Table CAN port on the Gantry Interface Board. The code originates in the Operator Control Panel (Left/Right) section of the Operator Control Panel. Severity level alarm (Alarm — control panel fault).

Reported action: "PErr" on the Control Panel display indicates the Control Panel CAN cable was mistakenly plugged into the Patient Table CAN port on the Gantry Interface Board. Verify and correct the CAN cable connections at the Gantry Interface Board so the Control Panel connector is in the correct CAN port..

Documented in the Philips MX 16-slice CT Service Troubleshooting Guide (455019303481 Rev. G), Table 4 "Control Panel Error Code", as a code shown on the (Left/Right) Control Panel display. Not confirmed by this document for other Philips CT systems.

Full troubleshooting for PERR

The complete diagnosis, cause tree, and step-by-step remedy for the Operator Control Panel (Left/Right) subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Operator Control Panel (Left/Right) codes

CERRControl panel error CErr — the panel does not receive the signal from the UCOM ERR3Control panel error Err3 — patient Table Height error ERR4Control panel error Err4 — gantry Tilt Error ERR5Control panel error Err5 — the Communication between Panel and Stator Control Board time-out ERR6Control panel error Err6 — the Communication between Panel and Patient Table Motion control Board time-out ER2ALeft control panel error ER2BRight control panel error N0CLeft control panel warning (grouped code)

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Source: Philips MX 16-slice CT Service Troubleshooting Guide — 455019303481 Revision G (Preliminary, 3 February 2016). Reference information re-authored by FSELIB — not a copy of the OEM manual.