What is Philips CT error code E2021?

Incorrect memory configuration — memory population order incorrect. It is reported by the MND Extended Storage Server (Dell PowerEdge 2900 hardware) on Mobile Network Device (MND) Extended Storage Option CT systems. Severity: Warning — recoverable condition; subsystem: System Memory.

What should a field engineer do about E2021?

Check the screen for specific error messages and see the Troubleshooting System Memory section (p.74) of the guide.. Isolate the System Memory subsystem and follow the status-code troubleshooting in the service manual. FSELIB documents the full diagnosis and remedy for the Mobile Network Device (MND) Extended Storage Option.

Warning — recoverable conditionSystem Memory

E2021 — Incorrect memory configuration — memory population order incorrect

Philips CT error code, reported by the MND Extended Storage Server (Dell PowerEdge 2900 hardware).

What E2021 means

On Mobile Network Device (MND) Extended Storage Option CT systems, status code E2021 indicates: Incorrect memory configuration — memory population order incorrect. The code originates in the System Memory section of the MND Extended Storage Server (Dell PowerEdge 2900 hardware). Severity level warning (Warning — recoverable condition).

Reported action: Check the screen for specific error messages and see the Troubleshooting System Memory section (p.74) of the guide..

Listed as an LCD front-panel status/error code ('Memory Population', Table 2 LCD Status Messages, p.26).

Full troubleshooting for E2021

The complete diagnosis, cause tree, and step-by-step remedy for the System Memory subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related System Memory codes

E2010No memory is installed in the system E2011Memory detected but not configurable — error during memory configuration E2012Memory is configured but not usable — memory subsystem failure E201EBIOS POST memory test failure E2110Memory multi-bit error (MBE) on the implicated DIMM pair E2111BIOS disabled memory single-bit error (SBE) logging on the implicated DIMM E2112BIOS spared a memory DIMM pair after determining it had too many errors 10052Application error on the Eleva Workspot when the operating-software DVD is not removed

Discuss E2021 with other field engineers in the FSELIB forum

Source: Philips Mobile Network Device (MND) Extended Storage Option Troubleshooting Guide, Rev A — 4598 004 17081 (LCD Status Messages table). Reference information re-authored by FSELIB — not a copy of the OEM manual.