HC11021 — Middle-tray tag reader failure
Agfa CT error code, reported by the Film Tray Pick-up Modules (Sensors, Motors & Actuators).
What HC11021 means
On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC11021 indicates: Middle-tray tag reader failure. The code originates in the Film Tray Pick-up — Sensors, Motors & Actuators section of the Film Tray Pick-up Modules (Sensors, Motors & Actuators). Severity level alarm (Alarm).
Reported action: Check the connections of the middle-tray tag reader from TAG/P1 to XS1, and from MEC/P34 to XS1, reconnecting or repairing the wiring assembly as needed. Check connector assembly XS1 and replace if faulty. If the tag reader itself is confirmed defective, power off the printer and replace it; if the fault traces to the board, replace the MEC board..
Raised on the Drystar 5500/5503 when the middle pick-up module's middle-tray tag reader is not connected or is malfunctioning. Filed in the pick-up module sensors/motors/actuators fault-code table with the equivalent lower-tray tag-reader code.
Full troubleshooting for HC11021
The complete diagnosis, cause tree, and step-by-step remedy for the Film Tray Pick-up — Sensors, Motors & Actuators subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.
Open the Activion16 service manualRelated Film Tray Pick-up — Sensors, Motors & Actuators codes
Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.