AlarmPrint Drum Module — Position Sensors

HC10827 — Drum home position sensor S1 not connected or malfunctioning

Agfa CT error code, reported by the Print Drum Module.

What HC10827 means

On DryStar 5500 (Type 5364/100) and DryStar 5503 (Type 5364/300) CT systems, status code HC10827 indicates: Drum home position sensor S1 not connected or malfunctioning. The code originates in the Print Drum Module — Position Sensors section of the Print Drum Module. Severity level alarm (Alarm).

Reported action: Work the connection path first: check the connections to sensor S1 and reconnect or replace the connector if faulty, then check connector XS8, then connector P30 on the MEC board, and verify the wiring from S1 to MEC/P30 with a multimeter. If the wiring is good, power off the printer and replace sensor S1; if the fault persists, the sensor function on the MEC board has failed and the MEC board must be replaced..

Raised on the Drystar 5500/5503 print drum module when the drum home position sensor S1 is not connected or is malfunctioning. Classed as a Defect, and the printer shows "Call service". Documented in the appendix's drum-module position-sensor block alongside S8 (HC10816), S2 (HC10828), and S3 (HC10830).

Full troubleshooting for HC10827

The complete diagnosis, cause tree, and step-by-step remedy for the Print Drum Module — Position Sensors subsystem are documented in the FSELIB Activion16 (TSX-031A) service manual — re-authored, web-first, with real figures.

Open the Activion16 service manual

Related Print Drum Module — Position Sensors codes

HC10814Drum passed sensor S24 not connected or malfunctioningHC10815Drum entry sensor S23 not connected or malfunctioningHC10816Drum reference position sensor S8 not connected or malfunctioningHC10828Drum 14-inch print-position sensor S2 not connected or malfunctioningHC10830Drum 10-inch print-position sensor S3 not connected or malfunctioningHC10053Themis board CPU too hotHC10100MEC PCB test failedHC11000Firewire cable between Crius and Themis boards not connected or faulty
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Source: AGFA DryStar service manual — HC error catalogue (FSELIB authored corpus). Reference information re-authored by FSELIB — not a copy of the OEM manual.