GE Healthcare · CTLightSpeed
Customer reports that the mouse is broken
Symptom
Customer reports various problems with the mouse. Any of the problems below: Mouse moves in one direction, but not the other. Mouse movement is erratic or intermittent. Mouse or the cable is physically damage. Etc. etc.
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 2368697-2 LINUX 3 BUTTON PS2 MOUSE See LD for details Part #: 2368697-2 Part Type: GP CONSUMABLES Part Weight: 0.22 LBR Repairable: No Returnable: No Hazardous Material: N Description: LINUX 3 BUTTON PS2 MOUSE FRU: Yes Status: Orderable Comments: FLS - LINUX DDR WORKSTATION 3 BUTTON PS2 MOUSE . THIS P/N REPLACES P/N 2330676-2 FOR THE GOC2-LINUX CONSOLE, PER PCN 220795. MS20544 ON 2/19/03. DO NOT!!!! CHANGE TO 2368697 THIS IS THE WHOLE COMPUTER! IN CASE YOU MAY NEED IT, YOU CAN PROCURE INSTEAD 2348405-2. (HP P/N Y1755A). THIS HAS BEENIDENTIFIED TO BE THE SAME AS P/N 2368697-2 (HP P/N A28314).(THE DIFFERENT HP P/NS ARE DUETO INTERNAL SUPPLY CHAIN INTEGRATION BETWEEN HP AND COMPAQ).MS20544 ON 3/11/03. PART PLACED ON CONSUMABLE COLLECTIO PER REQUEST OF CHAD VANDE HEI MS13452 030519 ALSO USED ON EXCITE II FROM MR, PER RSPL. MS20544 6/17/03.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
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