GE Healthcare · CTLightSpeed101802729801272980
MOD Save or Restore functions fail
Symptom
MOD Save or Restore functions fail. MOD Save or Restore functions fail Troubleshooting There is no media in the drive message appears in a attention box during a MOD Save or Restore of with Error: 10191 Failed save exam. posted in the Message Log. The fllowing pop-up message appears on screen. Problem is consistent If a different disk is used then the error occurs again when trying to save, restore, or label
Error message
Error: 10180 Resetting ARS SONYSMO-F551 See LD for the full error Error:10180 Resetting ARS SONYSMO Host: scan Process: arsjob File: ArchiveDevice.c Line: 4615 Resetting ARS SONYSMO-F551 - $Id: @(#)ArchiveDevice.oN32 vobadm kernel: scsi : aborting command due to timeout : pid 1 272980, scsi2, channel 1, id 3, lun 0 Write (10) 00 00 00 4e 47 00 00 40 00. seen in /var/log/messages See LD for complete error string kernel: scsi : aborting command due to timeout : pid 1 272980, scsi2, channel 1, id 3, lun 0 Write (10) 00 00 00 4e 47 00 00 40 00. seen in /var/log/messages Jan 4 12:55:23 sfct kernel: cdrom: open failed. Jan 4 13:34:00 sfct kernel: qla1280: ISP System Error - mbx1=297fh, mbx2=0h, mbx3=180ch Jan 4 13:45:15 sfct kernel: scsi : aborting command due to timeout : pid 1 272980, scsi2, channel 1, id 3, lun 0 Write (10) 00 00 00 4e 47 00 00 40 00 <-Controller 2, ID 3 Jan 4 13:45:15 sfct kernel: scsi(2): ABORT Command=0xf77c5e00, handle=0x1 Jan 4 13:45:15 sfct kernel: qla1280: Status Entry invalid handle Jan 4 13:45:15 sfct last message repeated 6 times Jan 4 13:45:16 sfct kernel: scsi(2): Resetting SCSI BUS (0) Jan 4 13:45:15 sfct kernel: scsi(2): Resetting SCSI BUS (1) Jan 4 13:
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GOC2 405L.8_H4.2M4 LightSpeed 4.X with GOC2 and MDAS 16 Gantry H4 Gantry Model # 2339985 and Global Operator Console 2 Model #'s 2366438 and 2366438-2(Hino) with HP8000 CPU (or newer) and Pegasus Recon ICE Box Product: LightSpeed16 405L.8_H4.2M4 CPU: GenuineIntel Intel(R) Xeon(TM) CPU 2.66GHz 4 2657 MHz i686 Processors Main memory size: 2048 Mbytes [root@presbyct2]# sg_map -i /dev/sg0 /dev/sda SEAGATE ST336753LW HPS2 /dev/sg1 /dev/sdb SEAGATE ST373453LW HPS1 /dev/sg2 /dev/sdc SONY SMO-F551-SD 1.05 /dev/sg3 /dev/scd0 MATSHITA DVD-RAM SW-9574S AZX8 /dev/sg4 /dev/scd1 HL-DT-ST DVD-ROM GDR8163B 0B15 [root@presbyct2]# df -h Filesystem Size Used Avail Use% Mounted on /dev/sda2 4.0G 1.7G 2.3G 41% / /dev/sda1 27M 12M 14M 44% /boot none 1008M 0 1007M 0% /dev/shm /dev/sda6 14G 3.5G 10G 25% /usr/g /dev/sda7 9.8G 753M 9.0G 8% /usr/g/sdc_image_pool /dev/sdb1 68G 28G 40G 41% /usr/g/sdc_image_pool2 Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 5167410 SCSI Tower with MOD and DVD drives for GOC series consoles (replaces 2368838 ) See Long Description for details Part #: 5167410 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: Peripheral Tower, dual-bay, MOD-DVDram FRU: Yes Status: Orderable Comments: ** FE ASSIST ** If ordering 5167410 (new) SCSI tower to replace 2368838 (old) SCSI tower for issues not related to the MOD, contact FMI Admin (Sahu, Shankar, sso 501375480 ) to order FMI 25408 (kit# 5317459) instead. FMI 25408 re-uses MOD, so if that is the failure, then continue with 5167410 order.(212001261 11/10/08) *** Second Opinion *** Reconfig should be tried prior to declaring DOA/FOA part (212001261 7/10/09) Per ECR 2030398, 8/2/06, MS11892.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required