GE Healthcare · CT178628244518244596
Gantry reset failed with error 244596
Symptom
Gantry reset failed. Version Mismatch was Detected between a Firmware Controller and the SRU Disk. Gantry reset failed. Version Mismatch was Detected between a Firmware Controller and the SRU Disk
Error message
Error: 178628 The Request To Query the Flash Version Failed. Controller: (varies) See Long Description for complete error and examples. Error: 178628 The Request To Query the Flash Version Failed. Controller: (varies) Mon May 10 16:44:42 2004 Error: 178628 Host: ct01 Process: vertoolTA File: NBSSocket.c Line: 1509 Running Version Management Tool dummy The Request To Query the Flash Version Failed. Controller: OBCR <-- the failing controller is identified here Error : Communication Problem Thu Nov 29 05:28:25 2007 Error: 178628 Host: ct01_sbc Process: fwmgr File: NBSSocket.c Line: 1504 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 The Request To Query the Flash Version Failed. Controller: STC <-- the failing controller is identified here . Error : No Response to Flash Command Error: 244518 Scan hardware reset failed See Long Description for complete error Sun Sep 26 08:30:10 2004 Error: 244518 ctge04 fwmgr HwManager.c 1536 Scanning hardware reset failed . Error: 244596 A Version Mismatch was Detected between a Firmware Controller and the SRU Disk See long description for full error Error: 244596 Host: _sbc Process: fwmgr File: HwSetUp.c L
Applies to
- Product
- Lightspeed 1.X - Octane 10.5_2.8.2I_H1.3M4 10.4.1_2.8.2I_H1.3M4 - obsolete Lightspeed 1.X - Octane Method of visual identification Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config showprods|grep Apps note: if check_config does not work then the software is not up to date with all FMI's. Check FMI history and verify that all patches have been loaded since last software reload. Ref FMI 25269 List of Supported Console Types Octane with Pegasus Recon hardware. may have an 02 SBC - Run df -k to see if the sbc is partitioned. List of softwares the product can run 10.5_2.8.2I_H1.3M4 10.4.1_2.8.2I_H1.3M4 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3176T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
The complete cause analysis, the step-by-step remedy and the attached service documents for this GE Healthcare CT issue are available to FSELIB subscribers — re-authored, web-first, searchable.
7-day free trial · no credit card required