94364 LightSpeed 4.X
Symptom
Scanner Hardware Reset Failed. See LD Scanner Hardware Reset Failed Hardware Failed to reset message appeared on monitor AFTER boot-up WITH Error:178568 Failed to establish socket connection to STC in 10 seconds and errors 244553 and 244554 and power up self test fails A, B, and 9 on STC CPU board The following errors were in the gesyslog Thu Jan 13 04:18:32 2005 Error: 178568 Suite: RP25 Host: SBC0 Process: fwmgr File: NBSSocket.m 1.9 Method: connectToTarget Line: 315 Failed to establish socket connection to STC in 10 seconds Thu Jan 13 04:18:32 2005 Error: 244553 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 429 The STC controller has failed to reset. Thu Jan 13 04:18:32 2005 Error: 244554 Suite: RP25 Host: SBC0 Process: fwmgr File: HwSetUp.m 1.18 Method: hardReset Line: 442 The reset failure of the OBC may be due to the reset failure of the STC. Also saw failures A, B, and 9 on the power-up test on the STC CPU .
Error message
Error: 178517 Failure writing to socket connected to controller OBCR. No route to host See LD for complete error Fri Oct 8 07:49:13 2004 178517 4 ct03 fwmgr NBSSocket.c 690 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 Failure writing to socket connected to controller OBCR. OS error : 113 --- No route to host May also see the following OS error: OS error : 101 --- Network is unreachable Error: 244555 The OBC controller has failed to reset See Long Description for the full error Error: 244555 Host: ct01_sbc Process: fwmgr File: HwSetUp.c Line: 724 Function: No system function reported Scan Type: Not scanning Scan: 0/0/0 Scan Seq Id: 0 The OBC controller has failed to reset. Error: 182116 LAN Watchdog TIMEOUT with OBC (uuid 193) (SW opening abort relay). See Long Description for Error Mon Dec 6 22:19:40 2004 Error: 182116 Suite: CT01 Host: STC Process: Master Exc Handler File: exm_lan_wdog.c Method: No Method Line: 766 Function: No System Function Reported Scan: 0/0/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 22:19:33:885 Log Series: 27 LAN Watchdog TIMEOUT with OBC (uuid 193) (SW opening abort relay). HW/SW Error: Did not
Applies to
- Models
- LightSpeed
- Product
- LightSpeed 4.X - GRE See Long Description for detailed information - H2_P_M16 Product Name: LightSpeed 4.X with GRE Product Photographs GE HEALTHCARE Method of remote or software identification - See attachment below for a complete list of software commands and typical results 1. check_config 2 . swhwinfo “swhwinfo” will have the following switches: · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console types: GOC3 (GRE) GOC4 (GRE) List of software the product can run: 07MW11.10 SP2.0, SP3.0, SP3.1 FAQ's Table weight limit - 180 kg (400 lbs) normal operation - 205 kg (450 lbs) maximum allowed with decreased accuracy Tube type - D3186T D3186T(green) Current production - M4 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Component
- 46-296317P3 XENTEK POWER SUPPLY See Long Description for more information including stc and ETC power supply locations Part #: 46-296317P3 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 0.00 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: POWER SUPPLY FRU: Yes Status: Orderable Exchange: Not Available Comments: FLS - XENTEK POWER SUPPLY U/O GANTRY & TABLE CTI AND GENESIS AND HORIZON USE P3'S ON CTI ONLY 10/31/96 MS08992 GVR ---------------------------------------------------------- 46-296317P3 REPLACED T3202GT /46-296317P2 PER PCN 189892. MS4636 12/2/96 ---------------------------------------------------------- ALSO USED ON QXI LIGHTSPEED TO BRASIL: IF NO STOCK, CHANGEORDER TO T3202JR. COLLECTION OF DEFECTIVES START7/23/01 MS5277 TAIYO YUDEN P/N 8230 +5VDC, +15VDC, -15VDC, +24VDC,IN 120VAC, 3.6A 50/60HZ MS5900 WAS T3202JR FLS - PLEASE CONVERT SPH ORDER TO OVERNIGHT SHIPMENT IF PART AVAILABLE IN MEMPHIS AND IF FEDEX SERVICE (INCLUDING 8:00 AM SERVICE) MEETS FE NEED TIME CRITERIA FE ASSIST: IN ORDER TO INCREASE REVENUE GLOBAL PARTS HAS CREATED A PROGRAM TO HARVEST PARTS FROM RENEWABLE RESOURCES. THESE PARTS OFFER DIRECT SAVINGS TO THE BUSINESSAND THE FIELD. ORDER THE "U" PART IF AVAILABLE. IF NO "U" USED PARTS ARE AVAILABLE CARES WILL CHANGE THE ORDER TOA NEW PART.
- Area
- CT
Full cause & step-by-step resolution
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