GE Healthcare · CTHiSpeedVCT29000900931809
Recon is failing intermittently
Symptom
Image recon is failing intermittently - document in RFS - critical issue See long description for details. Image recon is failing intermittently.
Error message
Do not Use - use one of the other Error: 290009009 Image failed due to many reasons See Long Description for complete error Tue Apr 19 12:44:49 2005 Error: 290009009 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 3968 Function: Image Generation : SBC Processing Job Type: RECON_JOB_PROS_AXIAL_RECON Scan: 4354/2/3 Image: 4354/2/6 Image failed due to: IG error: PROCESSING_ERROR. Number of retry so far: 1. Tue Nov 7 11:38:44 2006 Error: 290009009 Host: darc Process: recon control File: ImageSetRequest.cxx Line: 5348 Function: Image Generation : SBC Processing Job Type: RECON JOB PROS AXIAL RECON Scan: 7695/4/2 Image: 7695/4/2 Image failed due to: IG Lost Connection. Number of retry so far: 0. IG node: 3. Tue Jun 26 12:44:49 2005 Error: 290009009 Host: darc Process: recon_control File: ImageSetRequest.cxx Line: 3968 Function: Image Generation : SBC Processing Job Type: RECON_JOB_PROS_AXIAL_RECON Scan: 4354/2/3 Image: 4354/2/6 Image failed due to: image installed with status -1. Number of retry so far: 0. IG node: 0. Fri Jan 18 06:03:34 2008 Error:290009009 Host: darc Process: recon_ control File: ImageSetRequest.cxx Line: 6076 Function: Image Generation : SBC Processi
Applies to
- Models
- HiSpeed, VCT
- Product
- HiSpeed QX/i - GRE Always MDAS 4 QX_P_M4 HiSpeed QX/i - GRE Method of visual identification Small rounded gantry similar in appearance to LS 3.X and 4.X. Always has an MDAS 4 slice Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system. xxx
- Component
- 2362872 Westville IG Module used on GOC3 and GOC4 consoles. See Long Description for details. 2362872 Westville IG Module used on GOC3 and GOC4 consoles. Part #: 2362872 Part Type: GP CONSUMABLE - RETURNABLE Part Weight: 19.84 LBR Repairable: No Returnable: Yes Hazardous Material: N Description: IMAGE GENERATION COMPUTER - GRE FRU: Yes Status: Orderable Comments: **FE Assist** applies to CT Not Pet systems. If no stock is available order a Jarrell IG 5147443 to replace a Westville IG (2362872), you MUST order p/n 5193989 software release 06MW29.7, and perform a LFC. See Service note SN06101010A. PET must receive the Westville IG.(12/12/06 212001261) *** 2ND OPINION NOTES *** See the following URL for additional command line diagnostic troubleshooting: http://gemsvst4p.med.ge.com:7005/facets/CT/GRE%20command%20line%20diag%20test.pdf?
- Area
- CT
Full cause & step-by-step resolution
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