GE Healthcare · MRExcite2249420472756232248687140014

Upgrade from 12.0 to 14.0 M5 where the system had an SSM.

Symptom

Unable to Download or Reset the TPS MGD or ISE Unable to download TPS or ISE or MGD chassis

Error message

2249420 Object: SCP A Monarch critical error was detected in task excLogTask (0x0). Error: 2249420 Host: MR01 Process: diagCoord File: excLog.c Line: 1392 Task ID: 0x3dcdef0 Time: 47275623 Object: SCP A Monarch critical error was detected in task excLogTask (0x0). Additional information in /usr/g/service/log/mxExLg-2d15c34

2248687 MDS link failure The link appears to be broken between the Systems Cabinet and the RF Cabinet. Check the connections and signal level of the MDS fiber optic link between the STIF card and the SSM

2249420 Object SCP A Monarch critical error was detected in task hwoServer (0x27622C8). 2249420 diagCoord excLog.c 1714 Task ID: 0x3dc2158 Time: 140014 Object: SCP Exception Class: Unknown Function: Software/Firmware/Config: N/A A Monarch critical error was detected in task hwoServer (0x27622C8). Additional information in /usr/g/service/log/mxExLg-220ef Dec 19 Wed 08:01:54 2249420 diagCoord excLog.c 1714 Task ID: 0x3dc2158 Time: 140014 Object: SCP Exception Class: Unknown Function: Software/Firmware/Config: N/A A Monarch critical error was detected in task hwoServer (0x27622C8). Additional information in /usr/g/service/log/mxExLg-220ef

Applies to

Models
Excite
Product
Excite HDx Includes "Excite HDi" system. 14.0 Software only.
Software
14.0 M5 Excite HDx HDi Platforms only.
Area
MR

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