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GE Healthcare · CTHiSpeed

System will not boot-up to application - Getting pink box Warning message "StartMon process is already running.

Symptom

System will not boot-up to application - Getting pink box Warning message "StartMon process is already running. Request rejected." See long description for details System will not boot-up to application - Getting pink box Warning message "StartMon process is already running. Request rejected.

Error message

startMon already running seen in SYSLOG (or messages) See the Long Description for the full error and command to find error startup: startMon: startMon already running Type cd /usr/adm (or /var/log) Type more SYSLOG (or messages) Look for current time and date /Dec 22 Dec 22 07:06:14 5B:ampct startup: startMon: startMon already running

Applies to

Models
HiSpeed
Product
HiSpeed CTi 6.X HiSpeed CTi 6.X with Octane and HSA Gantry HiSpeed CTi 6.X with Octane and HSA Gantry Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
Software
6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1 6.1.19.1 for HiSpeed CT/i with with CT/I5 CONSOLE (Octane) - showprods returns Rhapsode Product 6.1.19.1
Area
CT

Full cause & step-by-step resolution

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