GE Healthcare · Nuclear MedicineInfinia

Infinia Hawkey 4 Scan erors in log indicating that there has been a HIB communication error.

Symptom

Infinia Hawkey 4 Scan erors in log indicating that there has been a HIB communication error.

Error message

CT_ERROR_HIB_COMM (Error 6004) Source: CTServer.Tacq Message@Subsystem: TLT_6004@ERROR_MSG Detail: CT_ERROR_HIB_COMM:.:Error in HIB communication:.:1. Try again. 2. Perform system restart 3. Perform gantry reset.:.: Error in HIB communication:.:Trace:{0} OP.ERROR_MSG.default } TLT_6004 { SOURCE { ctserver } CATEGORY { Fatal } ROOTCAUSE { 1 } TEXT { "CT_ERROR_HIB_COMM:.:Error in HIB communication:.:1. Try again.\n2. Perform system restart\n 3. Perform gantry reset.:.: Error in HIB communication:.:1. Try again.\n2. Perform system restart\n 3. Perform gantry reset." }

Applies to

Models
Infinia
Product
Infinia HE4 Infinia II Hawkeye 4 & Infinia II GP (Infinia running Windows XP software)
Component
*X-Ray (Generator, DAS, Controller) *X-Ray (Generator, DAS, Controller)
Area
Nuclear Medicine

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