LightSpeed 3.X (Ultra, Plus, QX/i) - GRE
Symptom
"Scanner Hardware Stopped Scan" DURING SMARTVIEW prep WITH Interventional Hand Held Control (IHHC) failed to enable Scanner Hardware Stopped Scan DURING SMARTVIEW prep WITH Interventional Hand Held Control (IHHC) failed to enable See the log description for the full error code Mon Sep 19 10:35:34 2005 Error: 182700 Suite: CT01 Host: ETC Hand Held Control Process: Diag Exec File hc_e xec.c 1.38 No Method Line: 595 Function: Diagnostics OPERATOR INPUT/OUTPUT : Tableside Operator Interface Test Name: Unique ID: 58982 Iteration: 1 Exception Level: Hard Time: 18945 Error Type: Firmware Interventional Hand Held Control (IHHC) failed to enable. Verify IHHC is connected to scanner. If IHHC is not connected to scanner, connect IHHC to scanner. If IHHC is connected to scanner, disconnect IHHC from scanner and reconnect IHHC to scanner. Thu Aug 14 12:26:27 2008 Error: 182701 Host: Process: gr:RECEIVE:firmware File: hc_wdog.c 1.7 2/16/99 Line: 255 Function: No System Function Reported Scan: 25796/3/0 Type: None/Unknown Exception Level: Pri/Most Severe Time: 12:26:26:920 Log Series: 418 Interventional Hand Held Control (IHHC) Watchdog Timeout. The IHHC has been disabled. HW/SW Error: Probable hardware, possible software, problem
Error message
Error: 182700 Interventional Hand Held Control (IHHC) failed to enable See the long description for the full error code Mon Sep 19 10:35:34 2005 Error: 182700 Suite: CT01 Host: ETC Hand Held Control Process: Diag Exec File hc_e xec.c 1.38 No Method Line: 595 Function: Diagnostics OPERATOR INPUT/OUTPUT : Tableside Operator Interface Test Name: Unique ID: 58982 Iteration: 1 Exception Level: Hard Time: 18945 Error Type: Firmware Interventional Hand Held Control (IHHC) failed to enable. Verify IHHC is connected to scanner. If IHHC is not connected to scanner, connect IHHC to scanner. If IHHC is connected to scanner, disconnect IHHC from scanner and reconnect IHHC to scanner. Error: 182701 Interventional Hand Held Control (IHHC) Watchdog Timeout See long description for full error Fri Dec 14 10:10:11 2007 Error: 182701 Suite: CT02 Host: ETC Process: Hand Held Control File: hc wdog.c 1.7 2/16/99 Method: No Method Line: 255 Function: No System Function Reported Scan: 5552/4/0 Type: None/Unknown Exception Level: Secondary Time: 10:10:10:790 Log Series: 479 Interventional Hand Held Control (IHHC) Watchdog Timeout. The IHHC has been disabled. HW/SW Error: Probable hardware, possible softwar
Applies to
- Models
- LightSpeed, VCT
- Product
- LightSpeed 3.X (Ultra, Plus, QX/i) - GRE Always 4 or 8 slice MDAS. H2_P_M4 H2_P_M8 LightSpeed 3.X - GRE Method of visual identification Small rounded gantry similar in appearance to LS 2.X and 4.X. Always has an MDAS4 or MDAS8 Method of remote or software identification - See attachment below for a complete list of software commands and typical results. check_config “swhwinfo” will have the following new switches available with the VCT M4 and PF 1.5 M3 software release (software release deploying this “swhwinfo” capability is “06MW03.?”): · -c or -classc = Outputs the Class C version, if installed, on the system · -m or -classm = Outputs the Class M version, if installed, on the system · -o or -os = Outputs the Operating System version installed on the system · -da or -date = Outputs the date and time the software was installed on the system (LFC) -h or –help = Outputs complete details about all the available switches associated with swhwinfo swhwinfo –c –m –o -da Always has an MDAS4 or MDAS8 List of Supported Console Types GOC3 Will have a DARC, SDDA and IG GOC4 Will have a DARC 2 and IG List of softwares the product can run 07MW11.10 SP3 06MW29.7 - obsolete 06MW03.5 - obsolete 05MW14.5 - obsolete 04MW44.9 - obsolete 04MW13.7 - obsolete FAQ's Table weight limit - Up to 400 lb. (180 kg) with ± .25 mm positional accuracy. 450Ib (205 kg) max weight Tube type - D3186T Current production details - See Technical Reference Manual found on the Common Document Library Tips and workarounds, where to find it - Common Document Library(CDL) . Search for the latest FMI software release. In the furnished materials will be the list of various manuals with part numbers for the various languages. Example: English versions 2211223-100 Options - TBD Links to the updated Product Service Manuals, FMIs, Service Notes, Option Manuals and Operator Documents can be found online at the attached sites. Always use the most appropriate documentation for your system.
- Area
- CT
Full cause & step-by-step resolution
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